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5 Things You Should Know About Employee Recognition in 2017

Complimentary Webinar: 5 Things You Should Know About Employee Recognition in 2017 Date: Wednesday, February 01, 2017 Time: 02:00 PM Eastern Standard Time Sponsored by Is your organization’s employee recognition program ready for 2017?  Find out what you need to know about employee recognition for the year ahead. In this webinar you will learn… 1. How […]

HR’s Trends and Traps 2014

What Are the Big Changes for the 21st Century? Schickman’s crystal ball suggests that the issues below will be drivers of 21st century change. (Schickman was the keynoter at the Advanced Employment Issues Symposium, held recently in Las Vegas.) Boomer retirement Societal entitlements Medical insurance Nontraditional family units Challenges to privacy Lack of job security […]

Alliance Management—Tour of Duty Template

In yesterday’s Advisor, Ben Casnocha, entrepreneur and cofounder of LinkedIn, shared his new vision for the employer/employee relationship: alliances for tours of duty. Today, a template for a tour of duty.

Engage Employees for Great Customer Service

Empathica, Inc. (www.empathica.com), a leading provider of customer experience management solutions, is committed to employee engagement—internally and externally. The company employs approximately 100 employees at its headquarters in Mississauga, Ontario, and its offices in Alpharetta, Georgia, and Birmingham, England. Empathica’s PinPout (Perfect in, Perfect out) quality awards program was implemented several years ago to provide […]

Ask the Expert: Should We Insist on Certification?

We have an employee who missed 6 days of work due to pneumonia. We sent her the FMLA paperwork however she never returned the Certification of Healthcare Provider. She is back and work. Must we insist that she have the Certification completed or can we say that her leave will be denied under FMLA? She […]

Use Training Committees to Improve Results

Gaining award-winning status for its learning organization has helped Jiffy Lube® International, (www.JiffyLube.com), a 100-percent franchisee-owned and -operated store chain, improve its training function even more, says Kenneth Barber, the company’s manager of learning and development. Barber attributes the success of Jiffy Lube University (JLU) to its close alignment with the business, franchisees, and vendor […]

California employers must adjust to new laws on leave, pay, criminal history

Pay equity, parental leave, and criminal history are hot topics that have been grabbing attention for some time, and employers in California now need to prepare for three newly signed laws addressing those issues. The new laws include restrictions on employers asking applicants questions related to salary history and criminal history and impose new parental […]