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Revamping the Interview Process Means Prioritizing Candidates for Success

Today’s labor market has been trending positive, with 339,000 jobs added in May, but coming out of the pandemic, employees are reevaluating their priorities and seeking more fulfillment in their professional and personal lives. In a Greenhouse survey of 1,500 employees last year, nearly half of all respondents reported rejecting job offers after negative interview […]

Time for Handbook Review! NLRB Adopts New Standard for Workplace Rules

On August 2, 2023, the National Labor Relations Board (NLRB) adopted a new standard for evaluating the legality of workplace rules under the National Labor Relations Act (NLRA). Employers in both unionized and nonunionized settings should review their employee handbooks and policies to ensure compliance with the new standard. Review of the Old Standard As […]

Zappos Zapps Postings—Should You?

As the economy improves and unemployment decreases, some companies are finding themselves in a perplexing and frustrating position—they are unable to fill certain roles with qualified individuals despite large numbers of available applicants. What is causing this disconnect?

High Profile Debate Over Corporate DEI Efforts

In the corporate world, the topic of Diversity, Equity, and Inclusion (DEI) has sparked a debate among some of the most influential business leaders. While some captains of industry view DEI as a crucial strategy for business success, others see the discipline as a lot of puffery without much substance. A recent article by Fortune […]

HR Working to Change Its Corporate Image

HR often gets a bad rap within organizations. Or at least a neutral/lukewarm rap. Most people don’t directly interact with HR staff on a day-to-day basis, and their impression of that function is based on a handful of touchpoints during events like onboarding, open enrollment and performance reviews. This sometimes creates an impression of a […]

company culture

Your Actions Lead Your People to Customer Obsession

Slowly emerging from the pandemic, many leaders of teams and organizations are relieved to have survived the dark uncertainty of the last year. They should rightly pat themselves on the back if they maintained their teams’ confidence; our surveys in six countries show that in general, about half of workers had confidence in their direct […]

Don’t Fix Weaknesses, Do Leverage Strengths

We falsely think that we are doing our jobs as managers by giving performance feedback—constructive or otherwise—to employees. Not so, according to Marcus Buckingham and Ashley Goodall in their article, “The Feedback Fallacy,” which appeared in the March-April 2019 issue of the Harvard Business Review. Neurons Don’t Lie Feedback focuses employees on their shortcomings. Developmental […]