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12 Easy Steps to Training Success

Think you can’t train effectively? Follow these 12 steps and see how easy it can be. In business, the difference between success and failure these days is often measured by how well you train your workers. The reasons are understandable. Changing technology constantly creates new skills to master. Competition forces us to hone employee performance […]

Vendor Training: Useful or a Sales Pitch in Disguise?

Many companies rely heavily on third-party systems for significant portions of their operations. Such systems, whether an Electronic Medical Record (EMR) system for a healthcare organization or a Point of Sale (POS) system for a retailer, are typically developed entirely by the third party. That means the third party is often in the best position […]

OFCCP issues checklist on disability employment requirements

The U.S. Department of Labor’s (DOL) Office of Federal Contract Compliance Programs (OFCCP) has published a checklist designed to help contractors analyze whether their affirmative action plans meet the government’s requirements for ensuring employment opportunities for people with disabilities. The checklist is designed to help federal contractors meet the requirements of Section 503 of the […]

Words Matter (More than Lithium)

Litigation Value: A plaintiff (and high school) class consisting of “Scott’s Tots,” each of whom could claim entitlement to four years of college tuition — less an offset for the value of a laptop battery. (Thanks, Mr. Scott.) Greetings, faithful readers! You know the summer’s going fast and the nights are growing colder — at […]

When Good Interviewers Go Bad…Postcards from a Retired Recruiter

By Kim Seeling Smith “Have you even read my resume?” she asked the interviewer. Sheepishly, he had to admit he had not. He tried to dig himself out of this hole saying that he “liked to approach the interview process with an open mind” and that he “preferred for the candidate to walk through their […]

Stage is set for SCOTUS to rule on Title VII and sexual orientation

by Ryan B. Frazier Since the civil rights movement of the 1960s, state and federal laws have been enacted to prohibit employment discrimination against individuals on the basis of their race, ethnicity, age, disability, religion, and gender. Until recently, virtually none of those antidiscrimination laws covered employment discrimination based on sexual orientation or gender identity. […]

Suspicion of FMLA Abuse Does Not Justify Firing, Says Court

Just when you may have thought the road was clear to an “honest belief” defense that linked employee termination to suspected leave abuse under the Family and Medical Leave Act, a ruling has put the brakes on that notion. A California appellate court has issued a decision against a large auto retailer that should cause […]

Do Your Environmental Trainers Have Stage Fright?

Each trainer has different qualifications, experience, expertise, and methodology of training. Even trainers who are intimately familiar with a subject must properly prepare for the training session. The following guidelines are designed to review the basics of preparing trainers for learning sessions. Practice Makes Perfect Practice your presentation. The best instructors always do at least […]

CMS Describes Coverage Opt-out Process for State & Local Plans

The new electronic process for self-funded non-federal governmental plans to opt out of certain HIPAA-related coverage requirements was detailed in guidance from the Centers for Medicare and Medicaid Services. Opt-out elections must be submitted through the Non-Federal Governmental Plans Module in the Health Insurance Oversight System, according to the July 21 memorandum from Mandy Cohen, […]