HCI Frankly Speaking: HR’s Real Problem Is Capacity, Not Resistance
When organizations roll out new technologies or strategic pivots, HR leaders often attribute friction, sluggish adoption, or pushback to employee resistance. However, employee listening data reveals a very different root cause. In her SPARK TALENT keynote session, Kristin Stamilio, formerly of Microsoft, tackled this reality head-on. Drawing on her 23-year HR career, Microsoft employee listening […]