Archives

engaged

The High Cost of Low Employee Engagement

The impact of unengaged employees in your organization can be costly. According to Gallup’s most recent study of the American workplace, 52% of United States workers are unengaged and 18% are actively disengaged. What is the cost of a 70% unengaged workforce?

The Dangers of Hiring Friends and Family

Hiring those from within our close personal network—i.e., friends and family—has been a common practice since the earliest days of specialized work. We feel like we can trust people we know, want to give them a means of income, and want to groom someone to take over after we, or other employees, leave the company. But […]

turnover

How to Avoid Fast Turnover with New Hires

In a previous post, we discussed the high cost of turnover and recruitment and the need for businesses to make sound and lasting hiring decisions when possible to keep these costs to a minimum.

mentoring

What Millennials Want from a Workplace Mentor

According to research parsed by Inc., 53% of hiring managers say it’s difficult to find and retain Millennials, which is particularly problematic when you consider that Millennials now make up the largest generation in the U.S. workforce.

The Devastating Result of a Single Word

A car wash company provided its employees with a handbook setting forth its employment policies. The handbook was written in both English and Spanish, it required arbitration of employment disputes, and it denied an employee’s right to bring an action under the California Private Attorneys General Act (PAGA). The English version stated that the denial […]

Appellate Court Upholds $500,000 Jury Verdict for Disability Harassment

A jury awarded an employee with a speech impediment $500,000 because he was harassed by a supervisor who mimicked his stutter. The central issue on appeal was whether the supervisor’s conduct was sufficiently severe or pervasive to constitute disability harassment. When does a joking atmosphere become a hostile work environment?

3 Questions to Ask When Measuring Your Sales Training ROI

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson, which is almost 20% more than they spend on workers in all other departments and functions. Most of that sales training and learning material (nearly 80% in some cases) isn’t retained because it’s curriculum-based. And it’s consistently not yielding […]