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Empathy from Leaders Lifts Company Performance and Helps During Layoffs

Whenever there are mass layoffs, organizational PR teams scramble to find a spin on the announcements. HR professionals fumble the exit planning. Leaders butcher the communication. It is bound to happen. What I wish we would do more of is think about how organizational culture can lead to improved performance and perhaps help us avoid […]

Faces of HR: Sabra Sciolaro on Acts of Courage, Coaching, and Communication

Meet Sabra Sciolaro, Chief People Officer (CPO) at Firstup, a content and collaboration software company. Sciolaro brings not only more than 15 years of HR and organizational development experience to her role but also a history of leading transformational change and strengthening employee engagement in myriad industries, including software development, cybersecurity, retail, and health care.  […]

Dunder Mifflin Infinity

Litigation Value: $600,000 (eventually) One day soon, when all is said and done, Ryan’s comments are going to cost Dunder Mifflin about $600,000. Maybe more. Managers really should know better than to tell employees that the company is launching a new technology initiative for a “younger” and “more agile” company. They really should know better […]

Want a Union Card with Your Latte? Labor Activity Starts Percolating at Starbucks

For some people, loyalty to a particular coffee brand rivals their devotion to a favorite college football team. Kathleen, my spouse, would crawl three miles over broken glass for her Starbucks Americano decaf. I favor QuikTrip and McDonald’s coffee. Within the last three months, employees at several Starbucks locations voted to unionize. Seem like isolated […]

IT

Is Too Much Screen Time a Problem for Your Employees’ Wellness?

According to a Nielsen study parsed by CNN, American adults spend nearly 11 hours a day on average staring at a screen, and most of that screen time occurs while they’re at work. And yes, this can cause many problems for employees, their health and wellness, and their overall work performance. Continue reading to learn […]

Supreme Court Declines ADA Reassignment Question

The U.S. Supreme Court again refused to decide whether the Americans with Disabilities Act requires employers to reassign employees with disabilities to vacant positions, without requiring them to compete with other candidates. The Court declined May 28 to hear EEOC v. United Airlines Inc., No. 10-cv-01699, 2012 WL 718503 (7th Cir. March 7, 2012). The circuit-court divide on […]

AI-Powered Job Search—Is the ‘September Surge’ About to Get Even Bigger?

As we approach the traditional post-Labor Day hiring surge, known as the “September Surge,” HR professionals may be bracing for an even more significant influx of job applications. Thanks to the growing popularity of AI-generated resumes, cover letters, and automated application tools, the number of candidates vying for positions is likely to increase substantially. Xplor […]

Recruitment Videos: The Latest Hiring Trend

Video content is an increasingly important method of communication. Global Internet video traffic is forecasted to be 82% of all consumer Internet traffic by the end of 2022, while 18% of consumer Internet traffic will comprise consumers browsing websites, reading articles, skimming e-mails, and scrolling through nonvideo social media posts. To attract today’s jobseeker, storytelling […]