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Your Guide to Training Employees on Customer Centricity

The term “customer centricity” is front of mind for HR and C-suite executives across a wide range of industries these days. The business world has traditionally followed the conventional wisdom that “the customer is king.” But today, many progressive companies are taking this much further, moving to prioritize customer centricity as a central pillar of […]

Ask the Expert: Under the FCRA, can a company do annual and/or random background checks on current employees if it has their consent on file?

December 20, 2010 As you are aware, the ability to do a background check on current employees will depend on whether such a check is authorized by the consent for signed by the employees. Under the federal Fair Credit Reporting Act (FCRA), credit reporting and other investigative agencies may provide background financial and personal information […]

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Tips for HR in the Supply Chain and Logistics Industries Post-COVID

COVID-19 has disrupted the entire world, changing industries and disrupting supply lines. Human Resources is at the forefront of these disruptions, as HR managers strive to innovate new processes to meet the needs of the workers they manage. These changes are likely to last a long time as the world shifts to business in the […]

Pros and Cons of Vaccine Incentives

Now that the COVID-19 vaccine is becoming more available, employers are thinking of ways to ensure their employees are vaccinated. This can be useful not only to keep all employees safe but also to give the public a sense of safety when frequenting the facility.

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How Executive Compensation is Different from Other Compensation

When setting employee pay, there are a lot of things to consider. Perhaps nowhere is this more evident than with executive-level pay considerations. Executive compensation differs quite a lot from other forms of compensation, and the thought process that goes into setting it must differ accordingly. Executive-level employees, just like other employees, are motivated in […]

Can Job Descriptions Prevent Lawsuits?

Can job descriptions prevent lawsuits? Actually, they do, in many ways. Lack of clarity is the basis for many lawsuits—e.g., clarity about pay or about the reasons for employment decisions—and many of those suits can be avoided by clearly written, up-to-date job descriptions. Specifically, how do job descriptions protect against lawsuits and money damages? Here […]

Ask the Expert: Military Leave—Paid or Unpaid?

We have an employee that just came back from military leave. He did not present orders to HR or payroll and turned in a timecard with “5 days Military Leave” written across the week he was gone. Payroll paid him for that week and deducted 40 hours of leave. The employee came back stating that […]