Most Popular

help

Your Guide to Training Employees on Customer Centricity

The term “customer centricity” is front of mind for HR and C-suite executives across a wide range of industries these days. The business world has traditionally followed the conventional wisdom that “the customer is king.” But today, many progressive companies are taking this much further, moving to prioritize customer centricity as a central pillar of […]

Employee Leave: What Do We Need to Know About Switching to PTO?

We’re considering moving to a Paid Time Off (PTO) program instead of our current separate bundles of vacation, sick time, and personal leave, and we have a bunch of questions. When companies make this switch, do they just add up the number of days and then lump them all together? Impose any restrictions on taking […]

feedback

Protective Hesitation: Failure in Feedback

Protective hesitation may be a relatively new term for many, but it is certainly not a new concept in the workplace. What Is It and What Is Being Protected? Protective hesitation is when leaders don’t provide clear, consistent feedback to women and ethnically diverse staff because they’re worried about the recipients’ response or how they […]

ADA

EEOC, Employees Continue to See Success in Disability Cases

The Equal Employment Opportunity Commission (EEOC) has quietly maintained its focus on disability discrimination. Since July 1, 2018, the agency has filed 19 lawsuits alleging various violations of the Americans with Disabilities Act (ADA) and has collected more than $6 million in settlements.

Why Good Team Management Is Important for Start-up Businesses

When we talk about start-ups and start-up culture, many imagine a collection of smart and driven individuals fulfilling business goals. What’s missing from this picture is the team management ensuring that it all runs like a smoothly oiled machine. Without good team management, the future and success of a start-up can be short-lived if no […]

Tricky Rules Surround FMLA Fitness for Duty Certifications

Special from the Advanced Employment Issues Symposium, Las Vegas In yesterday’s Advisor, attorney Stacie Caraway covered FMLA “key employees” and return to work issues. Today, technical aspects of fitness-for-duty certifications, plus an introduction to the guide many call the “FMLA Bible.” A member of Miller & Martin PLLC in Chattanooga, Tennessee, Caraway made her remarks […]

The Importance of Employee Resource Groups for Women

Employee resource groups (ERGs), which provide a safe space for people facing similar challenges to support one another within a company, are very valuable for any diversity and inclusion effort. Today’s article will focus on ERGs for women, with a look at a specific group.

commission

How Executive Compensation is Different from Other Compensation

When setting employee pay, there are a lot of things to consider. Perhaps nowhere is this more evident than with executive-level pay considerations. Executive compensation differs quite a lot from other forms of compensation, and the thought process that goes into setting it must differ accordingly. Executive-level employees, just like other employees, are motivated in […]

Benefits

What is a Pooled Employer Plan (PEP)?

If you’re not familiar with pooled employer plans (PEPs), it’s probably because they’re not yet available. But they’re part of existing proposed legislation, so it would be useful for employers to be familiar with the concept.