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mental health

What Triggers a Mental Health Accommodation?

In a previous post, we discussed the fact that mental health issues have garnered much greater awareness in recent years. While this is a positive development for those suffering from mental health disorders, it also poses some challenges for employers and HR professionals.

5 Questions to Ask When Hiring New Customer Service Agents

Making new hires in customer service isn’t easy. You know that your customer service agents need to wear a lot of different hats while serving a wide variety of clients. They help with the ongoing growth of your company by making sure customers are satisfied and turning them from one-time buyers into repeat clients. A […]

Gen Z and the Side Hustle

Most companies would love workers to dedicate their lives to their jobs and sacrifice personal hobbies and relationships to pursue their passion for work. But such workers may be difficult to find given younger workers’ tendency to engage in one or more side hustles, or alternative sources of income and uses of their time. Moonlighting […]

schedule

Trending: Be on Lookout for Predictive Scheduling Laws

Several major cities (and one West Coast state) recently adopted predictive scheduling laws, which require employers to post work schedules more than 1 week in advance. While we haven’t yet seen an influx of laws for the rest of the nation, you should pay attention because the trend is an employee-friendly response to the last-minute […]

Care

Empathy, Compassion, and EI Wanted

Soft skills and emotional intelligence are required to succeed in many of today’s most in-demand positions, yet the focus when recruiting for these jobs is often elsewhere.

Ask the Expert: Can an employee take FMLA leave to go to a hypnotist if his doctor recommends this to help him quit smoking?

January 7, 2011 It is unlikely that the FMLA would cover leave for hypnosis as part of a program to quit smoking. First, smoking is not an underlying serious health condition. The definition of a “serious health condition” includes an illness, injury, impairment, or physical or mental condition that involves either inpatient care (i.e., an […]

Continued Inflation and Employee Compensation

Many companies have weathered the impacts of inflation on the cost of their production inputs by simply passing such costs on to consumers; however, as central banks, led by the U.S. Federal Reserve, continue to raise interest rates, consumer spending is likely to decrease, hampering employers’ ability to pass along costs. One of the biggest […]

Treat Holidays with Care to Avoid Religious Discrimination, Harassment

Happy holidays! But which holidays? Christmas, Hanukkah, Eid ul-Adha, Kwanzaa, the winter solstice? All of the above? None of the above? One of December’s chills, at least for HR professionals, can be a little shiver of trepidation over handling employees’ varying religious needs with sufficient sensitivity. Do you put up a tree? What kind of […]

Some extra points about fantasy football and your workplace

Although the actual games have been overshadowed lately by the off-the-field misbehavior of some of the players, the NFL season opened last week. And if you listened closely enough, you could almost hear HR managers and small business owners across the country yelling at their employees, “Get off your fantasy football website and get back […]