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Have You Been Trained to Seek Out Extroverts?

Quiet: The Power of Introverts in a World That Can’t Stop Talking is Cain’s most recent book (Crown, 2012). In it, she describes the rise of extroverts, in what she calls “the culture of personality.” She refers to earlier examples, like Dale Carnegie, but her most compelling example is the Harvard Business School (HBS), where, […]

Don’t Be Pushy! More Sales Training Tips

By Maura Schreier-Fleming In yesterday’s Advisor, sales consultant Maura Schreier-Fleming reviewed four common sales mistakes and how to use proper training to avoid them. Today Schreier-Fleming discusses three more preventable sales mistakes.

Employment Branding: Software, Training, Success

Yesterday’s Advisor featured tips from Heather Polivka for building your brand with employee ambassadors. Today we will discuss more of her tips, including software to help training and levels of employee involvement. Polivka, senior director of Global Employer Branding & Marketing at United Health Group, offered her branding tips at the HR Technology Conference held […]

SMUNDAY doesn’t cut the mustard

by Mark I. Schickman Advertising is a cool job because there is a legal concept associated with it called “puffing”: You generally can’t sue somebody for advertising that they are great or huge or the best because a consumer has no business believing that stuff anyway. How liberating!  HR is supposed to be different, right? […]

When does post-termination conduct amount to cause?

by Jennifer Shepherd Can a Canadian employer justify an employee’s dismissal for acts committed after he or she has been fired? The answer is: sometimes. In Gillespie v. 1200333 Alberta Ltd., an Alberta court overturned a lower court ruling that permitted an employer to retroactively justify an employee’s termination because the employee removed confidential documents […]

Does the DOMA Ruling Affect FMLA Rights for Same-Sex Couples?

When the Supreme Court ruled that Section 3 of DOMA is unconstitutional, it opened up the possibility for married same-sex couples to be extended federal benefits on many levels, including things like FMLA leave. While the details have yet to be sorted, employers are gearing up for the many changes that will surely result. In […]

New Supervisors Too Eager to Be ‘Real Boss’?

New supervisors are eager to show that they are “boss,” and they may think that harsh discipline is the way to establish themselves. That is often not the best way to get individuals moving and to keep up department morale, says attorney Jeffrey Wortman. Achieving fairness in discipline is a balancing act, and new supervisors […]

Adverse employment action because of accent is illegal

by Joseph Cooper Title VII of the Civil Rights Act of 1964 forbids discrimination on the basis of national origin in any aspect of employment, including hiring, firing, and job assignments. Because an employee’s accent or language skills are often associated with her national origin, employment decisions based on those characteristics are scrutinized closely by […]