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Tesla

What You Can Learn from Tesla’s Customer Service

In a previous post, we discussed the challenge often faced by managers and business owners in teaching customer service skills to entry-level employees.

Is Your Workplace Bulletin Board Up to Date? A Bulletin Board ‘Top 10’

A well-maintained company bulletin board can be an effective method for management to communicate new policies and procedures to employees and boost employee morale. Additionally, bulletin board postings may serve as valuable evidence in the event of a lawsuit or grievance. A neglected bulletin board, however, is a trap for the unwary and a tool […]

job

Overselling with Job Descriptions Leads to Disappointment, Turnover

You think you hired the best candidate for the job. The new hire comes to work with a tremendous amount of enthusiasm for a new career. But after 6 months, that candidate is walking out the door, seeking other opportunities. Where did it all go wrong?

Health Fairs Are Going Virtual—What Does That Mean for Companies and Employees?

As employees continue to work remotely, many of the traditional wellness programs companies offered are no longer viable, but supporting employee well-being and maintaining culture are more important than ever. If employees can’t make it to the office, companies are bringing it to them in their homes through virtual programming and health days.

layoff

Layoff, Furlough Notices Not to Be Forgotten During COVID-19 Crisis

Just a few weeks ago, employers nationwide were struggling to fill positions during a time of record-low unemployment. But seemingly in the blink of an eye, the economic news has turned to temporary shutdowns, mass layoffs, and talk of a recession that could put some employers out of business permanently.

talent

How to Spot Talent During the Hiring Process

Human Resources managers have a tough task on their hands whenever there is a need to hire a new employee. The process of hiring new staff can be very frustrating and time-consuming for HR department personnel. But if you are trying to spot talent, it takes more time, resources, and scrutiny.