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Quitting Before End of Notice Period: Lessons from B.C. Court of Appeal

By Hadiya Roderique Working notice — the default under many pieces of employment standards in Canada — can be a way to reduce an organization’s cost of termination of employment. But what happens when an employee quits in response to getting fired before the end of the notice period? And what happens when the working […]

Vast Majority of Companies Say HR Certification Is an Advantage in Hiring, Promotion, Job Security

Vast Majority of Companies Say HR Certification Is an Advantage in Hiring, Promotion, Job Security [Steve Bruce interviewed Mary Power, Executive Director of the HR Certification Institute, on November 22.] “Our Value of Certification studies clearly show the advantages of certification,” says Mary Power, Executive Director of the HR Certification Institute. For example, 96 percent […]

Customer Service 101—Train the Trainers

The term “customer service” is typically applied to external customers, but trainers don’t have “customers” in that traditional sense. Their customers are employee learners. And it’s imperative that they see their learners as customers they should be kept satisfied if they want their programs to be successful. Why? Because unsatisfied learners won’t continue to take […]

NLRB Chair’s Departure Raises Questions About Agency’s Future

Wilma B. Liebman wound up her 14-year tenure on the National Labor Relations Board (NLRB) on August 27, leaving an agency that’s supposed to have five members with just three. In addition to Liebman’s departure, member Craig Becker’s term ends December 31. Those developments leave many questioning whether the NLRB will be left crippled in […]

The ultimate leadership challenge

by Dan Oswald The day after the 2012 presidential election, a colleague forwarded to me an interview with Michael Siegel, the author of The President as Leader. The interview was conducted by the Washington Post’s Tom Fox and centered around the top attributes of a great leader. In the interview, Siegel points to four leadership […]

Immediate Reform Implementation Is Revenue-reporting and Tax-related (apart from SBC)

With the Supreme Court’s June 28 ruling affirming health reform, its legal requirements on employer health plans are a green light. Plans therefore continue to face important requirements this calendar year. Fortunately, they’re the same ones employers have known about for some time. But if an employer has been holding off from comprehensive implementation, a […]

Charity Counts in the Job Hunt

Nearly 70 percent of respondents to a BLR poll believed that taking a nap during their shift would make them more productive workers. However, many workplaces—assuming they would allow naps—may not have a suitable place for employees to sleep. More than 4 in 10 (42 percent) professionals said an organization’s participation in charitable activities is […]