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The $11.5 Million Question: When the HR Authority Fails Its Own Standards

The organization that defines HR best practices, the Society for Human Resource Management (SHRM), is facing a major crisis following a devastating legal defeat. On December 5, 2025, a federal jury in Colorado found SHRM liable for racial discrimination and retaliation against former employee Rehab Mohamed, awarding her a total of $11.5 million in damages […]

Halloween Firings of Yore: Frightening Guidance from ‘The Office’

Halloween is tomorrow, and we are flashing back to a Halloween-themed episode from one of my favorite shows: The Office. While the episode is aptly named “Halloween” (because it takes place on October 31 and the day of the office Halloween party), it could have easily been entitled “Grim Reaper” because this episode follows Michael […]

3 Things that Say, ‘Please Sue Me’

Still have exit interviews, probationary periods, and sick leave? asks popular speaker Hunter “Please Sue Me” Lott. If you have those, get rid of them, he says. The exit interview was invented by HR, Lott says, and it suggests that our philosophy is, “Let’s spend our time with the crummy employees.” Stop that, says Lott. […]

How HR Can Earn a Seat at the Table: Understanding Cash Flow Statements

For HR to be most effective, you should understand how the business side of the organization works. HR won’t earn a permanent seat at the decision-making table without a clear understanding of what’s behind the finance team’s decisions and strategies—including basic financial reports. Let’s take a look at the cash flow statement as an example. […]

Does a Formal or Informal Outfit Boost Office Productivity?

It used to be that a 9–5 job meant snappy Charles Tyrwhitt suits and briefcases all through the office. But these days, many companies are happy to let their employees dress how they like (so long as it doesn’t affect their work!). Does dressing comfortably increase or decrease productivity though?

Tesla

Customer Service Lessons Learned from Tesla

A challenge many companies face is providing a top-notch customer experience. The reason—particularly for business-to-consumer (B2C) companies with high volumes of customers—is that so many of their customer touch points come in the form of entry-level, low-paid staff, often with high turnover. Teaching these employees the basics, let alone the intricacies, of customer relationship management […]

Compliance Challenges in Remote and Hybrid Work

As remote and hybrid work models become the norm, businesses face a growing array of compliance challenges. From state-specific labor laws to international tax regulations, companies must navigate a complex web of rules to ensure they remain legally compliant. Organizations that fail to address these challenges risk costly penalties, legal disputes, and reputational damage. Multi-State […]

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Supporting Parents in the Workplace: Childcare Benefits

Helping new parents return to the workforce can be a great benefit to employers and employees alike. Making the transition easier can enable more parents to continue working if they choose after expanding their family, benefiting everyone. This can also reduce an employer’s turnover costs and minimize workplace disruption.

Drawing the Line on Tips: Where Does It End?

Employee compensation is a complicated issue that can stir passion in people. Recently, the now-former CEO of Wells Fargo was taken to task by Congress for his company’s compensation practices, which many believe contributed to widespread fraud on the part of bank employees.