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I’m sorry, so sorry: how to apologize at work

by Molly DiBianca Humility is a virtue. For most of us, it doesn’t come easily. Owning up to a mistake at work can be a difficult task, particularly for employees who want to be good at their jobs and please those they report to. Nonetheless, apologizing is a reality of professional life and a recognition […]

Why Can’t You Fill that Vacancy?

Employers today are finding that some roles remain stubbornly hard to fill or difficult to keep filled. Sometimes it’s a lack of applicants. Sometimes the applicants aren’t qualified. Sometimes the applicant makes it through the process, only to turn down the offer or ghost the employer. Such frustrations are commonplace, and they’re driving up the […]

Why Can’t We Be Friends: Would Lyle Case Decision Be Same Today?

What if I told you that the California Supreme Court has ruled that under certain circumstances, an employee being exposed to lewd conduct in the workplace – including sexual discussions, sexually explicit pictures, and colleagues pantomiming masturbation – is not enough to sustain an actionable sexual harassment claim? In light of the recent spate of […]

Why Family Caregiving Is the Next Major Issue for Employers

What if I told you the biggest driver of productivity loss and retention issues is completely hidden and impacts more than 75% of your workforce? Family caregiving is, without a doubt, the most overlooked gap in employee benefits. While family caregiving isn’t new, it was thrust into the spotlight during the pandemic, highlighting the incredible […]

Faces of HR: Antonio Bogi Talks Trust, Being Nimble & Meaningful Connection

Antonio Bogi prides himself on his ability to bring a unique blend of leadership, flexibility, and sense of humor to any situation in the workplace. After more than two decades in human resources (HR), Antonio has a track record of building, developing and inspiring business leadership and HR teams across multiple continents. He has also […]

Combating Unconscious Bias Through Blind Recruiting

As companies continue to recognize the value of diversity and inclusion (D&I), they’re also coming to understand the extent to which systemic biases exist in their hiring and HR infrastructures. Recruitment structures and the individuals within them, despite their best efforts, often favor some groups over others. Something as simple as an applicant’s name or […]

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The Benefits of Workplace Scripts

Scripts are common tools in many industries like telemarketing and customer support. They can empower relatively inexperienced teams to quickly start tackling more challenging responsibilities in customer-facing roles.