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Responding to insufficient FMLA/CFRA medical certifications and suspected fraud

Most employers require medical certification when administering FMLA or CFRA leave of absence requests. But the certification process isn’t always as cut and dry, especially in California. For instance, what should you do if the documentation from a healthcare provider is vague, incomplete, or ambiguous? What can you legally do if the documentation doesn’t provide […]

Talking to older worker about retirement

Asking About Retirement: Is It Good Planning or a Legal Danger?

“Sea change,” “massive demographic revolution,” “boomer brain drain.” They are terms  economists and sociologists use when discussing the aging of the baby boomer generation – children born between 1946 to 1964. Countless volumes have been written about what will happen as the more than 78 million boomers age and leave the workforce. Despite all the […]

Promote from Within or Hire Externally?

When looking to fill a vacancy—especially one that is a position of leadership—does your organization look internally, externally, or both?

Is Your Company Conducting Too Many Interviews?

Multiple interviews allow for greater insight into a candidate’s skills, ability, personality, and motivation. At the same time, multiple interviews allow a job candidate to learn more about a company and its culture.

proactive

Reactionary Versus Proactive Training

On May 29, 2018, Starbucks closed roughly 8,000 locations for the afternoon and engaged around 175,000 employees in a 4-hour training session on unconscious bias.

FMLA

DOL Releases New FMLA Model Forms

Last month, the U.S. Department of Labor (DOL) released new model forms that employers can use to coordinate employee leave under the Family and Medical Leave Act (FMLA). Released on July 16, 2020, the revised medical certification and notices forms were immediately effective and available for employers to use.

360-Degree Feedback: Weighing the Pros and Cons for Effective Employee Reviews

Employee performance reviews are a critical component of people management and employee development. You can’t effectively improve an employee’s future performance without first evaluating their past performance. Many companies recognize the interconnected nature of modern workplaces and the resulting importance of getting insights from not just a direct supervisor but from an employee’s teammates, subordinates, […]

resilience

Is Resilience an Inherent Trait, or Can It Be Developed?

As a result of the 2020 COVID-19 pandemic, resilience has become a topic of intense interest for organizations around the world. When the crisis hit in spring, many leaders saw firsthand that their employees’ responses to adversity varied dramatically. Some faced challenge after challenge with energy and resolve, while others nearly shut down from the […]

The Optimistic Coach

Great coaches see the best in those they coach; however, I’ve noticed that their positive attitude extends toward the world and the future—an attitude that is infectious. They are unabashed purveyors of hope, an all-too-rare commodity in today’s world.