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My employee is accused of a work-related crime—what should I do?

by Andrea Moseley Last year, CareerBuilder found that 31 percent of employees don’t feel their workplace is well protected from a physical threat and 31 percent don’t feel their workplace is well protected from a digital hacking threat. Common sense dictates, and my experience representing corporate officials and employees confirms, that when people spend eight […]

Pay-for-Performance? The Three Key Questions

Is pay-for-performance the right compensation philosophy for your company? For some companies, emphatically yes, says expert Brooke Green; however, there are three key question to answer before considering it. Green, who is a principal at consultant Hay Group, offered her tips at a recent webinar sponsored by HRHero/BLR. What Pay-for-Performance Is (And Isn’t) First, says […]

Delegate

Delegation—How to Identify Tasks

One of the perks of being in a supervisory or management position is the ability to delegate tasks to subordinates. But delegation isn’t as simple as handing out tasks and washing your hands of the assignment.

protest

Guidance for Employers Responding to Racial Unrest

The global response to George Floyd’s tragic and shocking death and other recent acts of injustice (including those involving Ahmaud Arbery, Christian Cooper, Breonna Taylor, and Nina Pop, among others) and the ensuing protests and riots amid the COVID-19 economic crisis have affected businesses directly or indirectly. As the current events continue to unfold, employers […]

Need to root out FMLA abuse? Requesting recertification a valuable tool

The federal Family and Medical Leave Act (FMLA) often enables employees dealing with serious health conditions to hold down a job while also attending to their medical issues. Used properly, it can be a win-win for both the employee and the employer. But many employers can tell war stories about challenges in administrating FMLA leave: […]

Customer

Helping Employees Deal with Toxic Customers

Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.

family

Employee Focus: How to Help Employees Return from Parental Leave

Employees returning from parental leave, whether that’s maternity/paternity leave or Family and Medical Leave Act (FMLA) leave, often have a unique set of needs to ease their transition back into working full-time. This is important for employers to be cognizant of, not the least of which is to reduce the incidence of employees leaving the […]

Do’s and Don’ts with Candidate Phone Calls

Yesterday’s Advisor covered how to prepare yourself for the first call to a potential candidate. Today, you’ll learn some tips and tricks on actually pulling the call off!

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3 Ways to Capture Meeting Notes

Aside from very informal, quick discussions, taking notes in meetings is essential. It’s important to capture not only the discussion but also the key decisions and action items generated during the meeting.