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coach

The Top 10 Qualities of the Great Coach

Most of us know what great coaching looks like: The person being coached learns, develops, and performs at a higher level. But what do great coaches look like?

Who Gets Access to FMLA Confidential Medical Records?

There are clear rules for segregating medical records from other personnel records and limiting access. If people are not trained, it’s easy (and expensive) to let records get into the wrong hands. Medical records related to FMLA leave must be kept in files separate from other personnel and personnel-related records. Medical records must be treated […]

pay

What Is On-Demand Pay?

Our society is moving toward giving people what they want, when they want it. Bill payments, movies, rides, financial services, and more can all be done with apps, and most are available nearly immediately. It may come as no surprise, then, that employers are following suit by offering on-demand pay so employees have more say […]

clock

What Does ‘Hours Worked’ Mean?

Under the Fair Labor Standards Act (FLSA), employers must pay employees at least the minimum wage for all hours worked. This sounds simple enough. But what does “hours worked” mean in this context? Does it mean just the hours that the employee is scheduled? What about time spent on call? What about break time? What […]

Writing effective workplace investigation reports

by Karen McAndrew When a lawsuit alleging discrimination, harassment, or retaliation arrives at your door, will you be prepared to defend it?  Why documentation is important We all hope, of course, that our workplace culture prevents employees from experiencing unlawful harassment, discrimination, or retaliation; that we have good, solid policies in place to address any […]