Practical HR Tips, News & Advice. Updated Daily.
Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]
by Susan G. Fentin Now that a new Massachusetts law adding veteran status as a protected class under the state’s antidiscrimination law is in effect, employers need to take a look at their employee handbook provisions related to veterans. At the end of the last legislative session, the Massachusetts Legislature passed An Act Relative to […]
Today is International Women’s Day 2021, and we find ourselves in a sorry state of affairs. Since the pandemic began, the overwhelming majority of those leaving the workforce have been women. This is largely due to childcare duties’ falling automatically on the shoulders of women. Years of hard work by so many to bring equity […]
The leaders across your organization can drive your organization forward or they can destroy its goals and ambitions. In fact, finding and developing great leaders for your organization are always the most important and relevant things you should be doing as a learning and development professional.
Exit interviews are sometimes overlooked in favor of focusing on the people who choose to stay rather than those who leave. However, departing employees often provide candid insights into your company’s strengths and weaknesses, making exit interviews a strategic opportunity to gain data for improved retention. Why Exit Interview Data Matters for Retention Recent research […]
Back in August 2015, WalletHub analyzed state dynamics across key metrics to determine the best states for working mothers and ranked Massachusetts fifth on the list. In 2019, we moved up to the first spot. So, what happened in 2020?
Have you ever seen those “Jesus is my copilot” bumper stickers? Well, one driver from Texas took this bumper sticker slogan literally to a whole new level. And now he’s out of a job because of it.
In recent years, there has been an increase in remote working, which, in turn, has created a rise in shorter employee vacations. In the past, employees often opted for extended weeks of vacation time so they could get away from the office and spend some much-needed time at home.
In fact, the delays have already started, says Simon, senior legal editor at BLR. The health insurance exchange notice distribution requirement has been delayed. Specifically, the U.S. Department of Labor (DOL) has stated that the March 1, 2013, deadline for employers to distribute notices about the availability of health insurance exchanges has been delayed until […]
How satisfied are you with the success of your leadership development efforts? If you are like most participants in a recent survey, you might see a need for improvement.