Tag: Empathy

SPARK HR Day 2 Recap: Empathy is the Name of the Game

The sun and fun of SPARK HR was well underway as Day 2 of our conference kicked off. From Disney to Chick-fil-A, the world’s premiere HR leaders took the stage to shine a light on what the HR world needs, and how to flourish in the field. The thing they all agree on? Empathy is […]

HRDA Frankly Speaking: Hyatt Hotel’s Care Over Quickness

During an interview with Carlee Wolfe, Associate Vice President of Leader Development and Organizational Effectiveness at Hyatt Hotels Corporation, she told HR Daily Advisor that the core of Hyatt Hotel’s development is to never move so fast you forget to make decisions with empathy. Before Wolfe’s presentation at SPARK Talent 2025, she hoped that if the […]

Faces of HR: Michele Silverman on Championing Well-Being at Veterinary Innovative Partners

Michele Silverman isn’t your average HR leader. With two decades of experience, she’s not just a master of policy and procedure but also an architect of meaningful employee experiences. At Veterinary Innovative Partners (VIP), a network of over 40 veterinarian-owned-and-operated hospitals across nine states, her mission is clear: to empower veterinarians and their teams to […]

Faces of HR: SurveyMonkey’s CDIO on Accountability, Alignment, and Authenticity

With Black History Month well underway, we’re continuing our celebration of black professionals and their contributions to and achievements in the field of HR. For this edition of Faces of HR, we give flowers to Antoine Andrews, Chief Diversity and Social Impact Officer (CDIO) at SurveyMonkey, a global leader in survey software. Andrews joined SurveyMonkey […]

5 Crucial Skills You’ll Gain When You Work Toward Understanding Marginalized Employees

“How we show up with others is really a reflection of how we view ourselves.” My grandmother used to offer this piece of wisdom, and as we think about our diversity advocacy, it is worth remembering that our equity and belonging work is not about saving others as much as it is about growing and […]

Faces of HR: Shannon Duvall on Emotional Resilience and Forward-Thinking

Meet Shannon Duvall, Sr. Director of People and Culture at CallTrackingMetrics (CTM), a global conversation analytics company. Duvall brings more than 15 years of experience managing and scaling HR operations to her role where she develops the long-term strategic vision of CTM’s culture and employee experience. Additionally, since she joined the company, CTM has consecutively […]

CEOs Need Another Kind of Workout: Building Their Empathy Muscle

The COVID-19 pandemic ushered in an era of more worker flexibility and more understanding shown to them by some employers. But as society returned to near normal, the empathetic trend waned. Many employees were commanded to come back to the office against their wishes, and millions joined the Great Resignation. Research shows some CEOs and […]

Empathy from Leaders Lifts Company Performance and Helps During Layoffs

Whenever there are mass layoffs, organizational PR teams scramble to find a spin on the announcements. HR professionals fumble the exit planning. Leaders butcher the communication. It is bound to happen. What I wish we would do more of is think about how organizational culture can lead to improved performance and perhaps help us avoid […]

Faces of HR: Holly Grogan Talks Building Empowered Teams, Positive Workspaces & Leading with Empathy

For more than 20 years, Holly Grogan has worked in a myriad of Human Resources (HR) roles with the goal of driving growth and profitability through strategic employee initiatives. While her first job out of undergrad was in recruiting, Grogan has spent majority of her career specializing in creating and building HR and talent strategies […]

SHRM 2022 Recap: HR’s New Role in the World of Work

The Society for Human Resource Management (SHRM) hosted its annual conference and expo in New Orleans June 12–15. HR professionals, executives, managers, and students gathered from all over the country to connect and learn together. Over 200 sessions provided expert industry insight on recruiting, career growth, HR technology, diversity and inclusion strategies, leadership skills, and […]