For Chronically Ill Employees, Balance Compassion and Business
It’s one of HR’s most difficult dilemmas—how to balance your compassion for a chronically ill employee with your legitimate business concerns.
Tag: HR
What is Coaching and Mentoring?
Transformational leadership is the process of gaining performance above expectations by inspiring staff to reach beyond their potential. But what do you use to make that happen in your organization? Do you have a coaching and mentoring program? A coaching and mentoring program can help your employees reach their full potential
Train Supervisors to Be Critical Thinkers
Use the following description to teach your supervisors how the critical thinking process works. You can also go over each step of the process in more detail by describing a common workplace situation and then discussing each step trainees would follow to think critically about it. The critical thinking process begins with defining questions clearly […]
Performance Management: Do’s and Don’ts in the Real World
Makris, senior counsel at Pillsbury Winthrop Shaw Pittman, and Rhoma Young, of the HR consulting firm Rhoma Young & Associates, offered tips for ensuring that performance appraisals are used legally and effectively. Their suggestions came in a recent BLR®/HR Hero® audio conference. From a legal perspective, performance appraisals are important because they can help defend […]
Do You Train Supervisors to Think Critically?
The goals of a training session on critical thinking skills should include helping trainees: Understand what critical thinking is and how it can help on the job. Use the critical thinking process effectively to improve job performance. Understanding what critical thinking is leads directly to discussion of how it can strengthen a supervisor’s work performance. […]
Working as a Team—Tough … but Essential
The other day my 19-year-old daughter told me, “It takes teamwork to make the dream work.” I’m sure she didn’t come up with that on her own, but it was new to me. Dan Oswald, CEO of BLR®, offered his thoughts on teamwork in a recent edition of The Oswald Letter. Teamwork is defined as […]
Recognition and Retention—5 T’s to Success
As we leave the recession behind, the hot button for HR is going to be retention, says consultant Ronald Katz. HR will have to focus on holding on to your most valuable assets and then on getting the highest effort out of them. Voluntarily Give Their Discretionary Effort Some employees do just enough not to […]
Don’t Make Any of These 10 Mistakes
Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute and author of Achieving Excellence Through Customer Service. That’s because the majority of companies use outdated training ideas and boring training methods. He says that over the years in his work in the training field, […]
Do You Make Any of These 10 Training Mistakes?
Most of the money and time companies spend on training is wasted, says John Tschohl, president of Service Quality Institute. That’s because the majority of companies use outdated training ideas and boring training methods. “Training that is poorly presented goes in one ear and out the other. It’s no wonder employees don’t change their attitudes […]
Preventing Lawsuits—Getting Your Management Team On Board!
By Drenna D. Shive, PHR Let’s face it; if you’ve worked in HR for any period of time, you probably know what needs to be done to prevent employment discrimination and lawsuits. But often times, your managers don’t know. They rely on you … or do they? I have seen more times than not, managers […]