Tag: leadership

Gamification Drives Engagement in Leadership Program

The DLA (www.deloitte.la) is a fully digital executive training program used by more than 10,000 senior executives at over 150 companies worldwide, including all Deloitte partners in Australia and the United Kingdom and some in the United States, Mexico, China, and Russia, says James Sanders, DLA manager. The self-paced program, which is offered both to […]

Utilities Company Creates Programs to Fuel Leadership Pipeline

Those challenges included recognition that a large percentage of industry leaders would be retiring within a few years, and that regulatory and infrastructure requirements were changing rapidly, reports Korn/Ferry International (www.kornferry.com), a provider of talent management solutions. In partnership with Korn/Ferry, OGE (www.oge.com) developed the Coaching for Effectiveness and Foundations of Leadership programs. Offered to […]

Initiative Aimed at Raising Awareness of Inclusion, Diversity in Leaders

As part of a larger initiative to engage employees, create growth and innovation, and create operational excellence, Ingersoll Rand (www.ingersollrand.com) launched its Diversity Learning Lab early last year.  The focus is on “providing skill sets to senior and executive leadership employees around raising awareness of inclusion and diversity in the workplace and the marketplace,” says […]

Technology on vacation

R&R Necessary for Healthy, Productive Work Life

Summer is here and in full swing. It’s time for baseball, picnics and vacations. So, what do you do for “R&R”? Rest and relaxation are important ingredients to maintaining a healthy and productive work life. Sounds funny doesn’t it? Not “ha ha” funny, but a little strange to say that rest and relaxation are critical […]

Team in Sync

What Makes a Team, “a Team”?

Recently, the Miami Heat won the NBA championship. It was the team’s first title since the “Big Three” — LeBron James, Dwayne Wade, and Chris Bosh — joined forces, with great fanfare, predicting a multitude of championships for the Heat a few years back. This year’s championship silenced a lot of critics who, after a […]

5 Recommendations for Implementing Successful mLearning Programs

“We believe that mobile technology can become an engine of business learning in the same way the World Wide Web became the backbone of learning during the previous technological revolution,” says Alex Heiphetz, Ph.D., author of “mLearning: A Practical Approach to Mobile Technology for Workforce Training,” a policy paper from The McGraw-Hill Research Foundation.  Heiphetz […]

Politics, negative ads, and business

Politics, negative ads, and losing trust

I’m always intrigued with presidential politics. Specifically, I like to watch how politicians — often with track records in a governor’s mansion, Congress, or even the White House — go about getting elected or re-elected. Maybe it’s the marketer in me, but I’m fascinated by the way the candidates position themselves to win an election. […]

Homerun on customer service

Homerun on customer service

It can be hard to describe good customer service, but you sure know it when you see it. Last week, I was at — of all things — a baseball tournament in the greater Atlanta-metro area. The tournament wasn’t a small volunteer undertaking. The organization that sponsored the tournament is national in scope and has […]

The Secret to Success

What it takes to be successful

When people question what it takes to be successful in business, my response is often, “You should ask someone who is.” The best way to learn about anything is to ask someone who has been successful at it. If you want to learn how to throw a great curve ball, ask someone who throws a […]

Traveling with coworkers

Hit the Road to a Better Understanding of Your Colleagues

Have you ever noticed how traveling with someone helps you really get to know them? In 1976, my mother, two siblings, and I embarked on a trip across the country with my grandparents. My father, what a wise man he was, somehow avoided this particular trip. The six of us spent two weeks together “on […]