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Some nuances of business etiquette may have changed over the past few decades. But it’s still very important to cover, and especially with your organization’s future leaders. Here are a few things you’ll want to make sure your business etiquette training materials cover, especially for those employees who are essentially becoming the face of your […]
Great coaches see the best in those they coach; however, I’ve noticed that their positive attitude extends toward the world and the future—an attitude that is infectious. They are unabashed purveyors of hope, an all-too-rare commodity in today’s world.
Great coaches see the best in those they coach; however, I’ve noticed that their positive attitude extends toward the world and the future—an attitude that is infectious. They are unabashed purveyors of hope, an all-too-rare commodity in today’s world.
Many employers think that they need to offer things like table tennis in large and custom-designed breakrooms, organic juice bars, bring-your-dog-to-work days, and free lunch every other day—especially when it comes to hiring younger employees—to retain employees and keep them happy.
According to statistics compiled in a post published on LinkedIn® Learning, three out of four employees report that their bosses are the worst and most stressful part of their jobs, with 65% of employees saying they’d take a new boss over a pay raise. And a whopping 85% of executives aren’t confident in their leadership […]
Management and training can encompass two very different skill sets, depending on how the terms are defined. In the literal sense of the words, a manager is directing the activities of his or her group, while a trainer is providing the individuals who make up the group with the skills and knowledge they need to […]
Accomplished artists will often make numerous rough sketches of their final composition before putting brush to canvas. When we look at these sketches, we know they are simply preludes to the final masterpiece. We don’t judge the sketch negatively because it is incomplete. We know that it is a work in progress. The same applies […]
A manager wears many hats within an organization. Managers are charged with ensuring that work gets done and certain goals are met. Toward this end, they are assigned employees who will get the work done.
Accomplished artists will often make numerous rough sketches of their final composition before putting brush to canvas. When we look at these sketches, we know they are simply preludes to the final masterpiece. We don’t judge the sketch negatively because it is incomplete. We know that it is a work in progress. The same applies […]
Your vice president (VP) of customer service leads your whole team. Here’s how to choose a leader who will guide your brand to customer success.