Tag: leadership

Christie bridge scandal raises questions for managers

by Dan Oswald If you haven’t been living under a rock, you’ve undoubtedly heard about what is now being called “Bridgegate.” (I, for one, am tired of “gate” getting added to every controversy and scandal, but I’ll leave that rant for another day.) It seems that one of New Jersey Governor Chris Christie’s top aides, […]

Train Supervisors to Communicate Effectively in Emergencies

The material in today’s issue is adapted from BLR’s 10-Minute HR Trainer session, “Communicating in Emergencies.” Supervisors such as yourself play a critical role in emergency communication. In fact, communicating emergency information is a crucial part of your job. In addition to conveying information to employees, you also play an important role in communications with […]

Let your voice be heard in 2014

by Dan Oswald As we kick off 2014, it’s my hope for you that you have the courage of your convictions both in your personal life and at work. I hope you will speak and act according to your beliefs, even in the face of disagreement or criticism. We live in a world where being […]

Do Your Supervisors Know How to Communicate in Emergencies?

The material in today’s issue is adapted from BLR’s 10-Minute HR Trainer session, “Communicating in Emergencies.” Supervisors such as yourself play a critical role in emergency communication with employees. In fact, communicating emergency information is a crucial part of your job. How effectively you communicate could make a big the difference to the safety of […]

It’s Time for Time Management Training

The information in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer session, “Time Management for Supervisors.” One big obstacle to efficient time management is dealing with interruptions, which are inevitable and unpreventable. Remind your supervisors and managers that dealing with people and problems is part of their jobs, so they have to expect interruptions—but […]

Is It Time for Time Management Training?

The information in today’s Advisor is adapted from BLR’s 10-Minute HR Trainer® session, “Time Management for Supervisors.” The first step to tackling more-effective time management is to understand why supervisors have trouble managing their days. Here are several factors that interfere with a well-planned schedule: Reacting to others’ demands instead of deciding how your time […]

‘Tis the season to do right by your employees and customers

by Dan Oswald Have you ever thought about what employees really want from a company and a manager? What is it that really makes employees feel satisfied in their work? Among other things, having a manager who cares about them as people is part of being happy at work. So when I heard about Liberty […]

Master of his fate: leadership lessons from Nelson Mandela

by Dan Oswald “A good head and a good heart are always a formidable combination.” Nelson Mandela On December 5, the world lost an incredible leader when Nelson Mandela passed away at age 95. Mandela was South Africa’s first black president and led the country after the end of apartheid. Mandela’s passing caused me to […]

Obamacare provides lessons for every manager

by Dan Oswald It’s one of the most controversial pieces of legislation passed in my lifetime, with its legality being ruled on by the U.S. Supreme Court, but whether you support or reject Obamacare, it’s obvious that its execution has been deeply flawed. There’s a lesson in this for all of us. It’s not unusual […]

Increase company performance by instilling sense of ownership

by Dan Oswald “He acts like he owns the place!” Depending on the context, that single sentence, when used in the workplace, can either spell disaster or be one of the most positive and flattering things to be said about an employee. If the statement is made out of frustration about an employee who throws […]