Practical HR Tips, News & Advice. Updated Daily.
Yesterday’s Advisor presented employment lawyer Jathan Janove’s insight that management is like skiing—it’s important to lean forward, not back. Today we present some concrete tips from Janove for training proactive managers.
What best practices should be used when training seasonal customer care representatives? Even though seasonal employees are hired for only a few months, time invested in their training is time well spent, says Michael D. Mills, senior vice president of Call Center Solutions, CGS. Simply put, if your seasonal employees do not provide good customer […]
Complimentary Webinar: Training ROI: Investing in Training Date: Thursday, February 09, 2017 Time: 02:00 PM Eastern Standard Time Training, the key to development, engagement, retention, and productivity and compliance. Developing employees’ abilities and knowledge on everything from compliance and job-related skills to leadership and communication is critical. But how valuable is training? We recently found […]
How effective is your information technology (IT) training and development program? A recent TEKsystems® survey found that most IT training programs lack executive sponsorship or leadership and are not linked to business outcomes.
From enrollment in college degree programs to apprenticeships to “Returnships®,” employers are offering many opportunities to help workers advance their education and sharpen their skills while earning a paycheck.
Recent research found that formal leadership training—by itself—is not sufficient to equip business leaders with the skills they need to be successful.
Training time is valuable, and in order to get the best results, your trainers must know how to use the best training strategies and techniques available to them. Today we’ll take a look at how trainers can make the most out of classroom time and keep learners engaged with the material.
What are some best practices to ensure success with reverse mentoring? As with any mentoring relationship, it is important to educate employees in advance about their roles, to create a plan up front for the mentoring partnership (e.g., what the mentee wants to learn, how frequently the mentor and mentee will meet), and to follow […]
Firing an employee is never an easy task, no matter how well documented the problem is, and no matter how well thought out the decision has been. It’s a decision that comes with high emotions on all sides. Firing an employee can cause stress for everyone involved, not just for the individual being fired. Many […]
As the year comes to a close, many employers are finalizing employee performance reviews for the year. Let’s take a look at 7 best practices for employee performance reviews: