First impressions matter, but in the world of HR, a new hire’s very first day can set the tone for their entire career with your company. During our recent webinar on employee engagement, Jess Tollette, Director of People Operations at Feast & Fettle, shared an incredible story about her own onboarding experience.
When she joined the team, she didn’t just get a standard checklist, she received a simple form asking exactly how she wanted to be celebrated. It was a tiny, tailored gesture that made a big impact. We asked Tollette to break down why that specific moment felt so powerful, and how other HR leaders can steal this exact playbook to make every new hire feel seen and represented from Day 1.