Practical HR Tips, News & Advice. Updated Daily.
In a BLR webinar titled “Customer Service: How to Build a Culture of Exceptional Service in Your Organization,” Gregory P. Smith, CEO of Chart Your Course International, described the success of Zappos, whose gross sales steadily and rapidly increased from 2000 to 2008 largely based on word-of-mouth and customer service. The lessons learned from Zappos […]
A recent press release from Complí, a provider of workforce obligation management software with an emphasis on compliance and process automation, quoted several top HR experts, who weighed in on the top workplace issues and challenges that they are currently facing. They also offered recommendations for mitigating the risks associated with this year’s staffing, performance […]
Virtually every employer is going to deal with pregnant employees from time to time. Employers want to act in good faith and stay in compliance not only with the ADA and FMLA, but also with the Pregnancy Discrimination Act (PDA). PDA is an amendment to Title VII which specifically prohibits discrimination on the basis of […]
Over the past few weeks, we heard from our readers about their strange experiences from the HR trenches. For example, there was the employee who was too honest during a g-chat and the applicant who blew the interview with an inappropriate joke.
How can an employer minimize the likelihood of facing a disability discrimination claim? There are actually a lot of steps employers can take to reduce this risk. Here are 9 of these actions.
As most employers know, many of the Affordable Care Act (ACA) provisions have already started to go into effect. Others, like penalties for employers, have been delayed. But in general, do you know whether you’re required to provide health insurance to employees? The answer may surprise you.
Job descriptions (JDs) are the foundation of your integrated talent management (ITM) infrastructure, says consultant Gordon Medlock, but most organizations currently do not link JD content to most of their talent management processes. And that’s a missed opportunity. Why Is There No Linkage? Medlock, who is Senior Talent Management Consultant at HRIZONS, offers the following […]
Yesterday’s Advisor featured consultant Gordon Medlock’s tips for managing job descriptions in today’s integrated environment. Today, the need to link the JDs to your Integrated Talent Management (ITM) program. Talent management won’t work without the technology required to support it, says Medlock, who is Senior Talent Management Consultant with HRIZONS. Tech support should provide: […]
Employers are always looking for the best ways to engage employees. They know a highly engaged workforce means good morale, enhanced productivity, high retention of talented workers, an environment conducive to innovation and creativity, and the list goes on. Recently, some experts have even advocated extending engagement efforts beyond an employer’s regular employees. With contingent […]
Due to some ambiguity in model government language explaining the interplay of the Affordable Care Act with COBRA coverage, the Obama administration has both proposed an update to model COBRA notices and provided a new special enrollment opportunity for COBRA qualified beneficiaries (QBs) to enroll in marketplace coverage. Last year, the U.S. Department of Labor […]