Archives

How to Get Candidate Feedback

Whether they were hired or rejected, talking to your job candidates about the entire recruiting process can help you to gain valuable insights into how the process looks from the candidate perspective. It can allow you to see trends and perhaps shed light on things the organization could be doing differently to improve the candidate […]

best

Keeping the ‘Best’ in a ‘Best Place to Work’

Being recognized as a “best place to work” is a true testament to a company’s culture, but maintaining that status is what distinguishes organizations that are genuinely committed to meeting and exceeding their workforce’s needs from those that merely rest on past successes. Achieving “best of” status is a great accomplishment but also should be […]

Tesla

Customer Service Lessons Learned from Tesla

A challenge many companies face is providing a top-notch customer experience. The reason—particularly for business-to-consumer (B2C) companies with high volumes of customers—is that so many of their customer touch points come in the form of entry-level, low-paid staff, often with high turnover. Teaching these employees the basics, let alone the intricacies, of customer relationship management […]

work

How Entrepreneurs Use Flexibility to Attract Top Talent

We talk a lot about the importance of thinking beyond salaries and bonuses to attract top talent. Employees want to have top-notch benefits, as well as a comfortable, friendly work environment. Part of that includes flexibility, such as working from home, generous paid time off (PTO), and more.

Cannabis

Legal Cannabis Spurs Demand for Certain Skill Sets

Just a few years ago, it would have been almost unheard of for someone to list the ability to grow, identify, or recommend different strains of cannabis as a job qualification, but the times are a changin’!

Certifications

Benefits Trend: Employer-Provided Professional Certifications

For some roles, like human resources, specific credentials are required—think Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR). For some industries, like finance and accounting, professionals need certifications that show they’re licensed to offer the services in those industries—for example, a Certified Fraud Examiner (CFE) working with banks and lenders.  

Legal Cannabis Spurs Demand for Certain Skill Sets

Just a few years ago, it would have been almost unheard of for someone to list the ability to grow, identify, or recommend different strains of cannabis as a job qualification, but the times are a changin’!

Which Metro Areas Benefit from Best-Place-to-Live Rankings?

Despite the growing sophistication of telecommunications tools and employers’ increasing willingness to allow employees to work remotely, being located in a desirable location can be a draw for companies looking to attract top talent.

Why a Growing Workforce Doesn’t Always Require an Office Relocation

When a company first starts out, its focus is on promoting the business, delivering maximum output with an “all hands on deck” workforce, and ultimately increasing the number of clients it serves. At this stage, the office premises are generally at the bottom of the list of considerations, and very little attention is paid to […]