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Employers Are Looking to On-Demand, Virtual Coaching—This Is Why

Over the past 6 months, businesses have had to transform how and where people work at a pace none of us could have imagined just a year ago. As we shift from initial crisis to planning for the next normal, we have an opportunity to reshape a future that is closer to what we know […]

Making ‘Subjective’ Employment Criteria ‘Objective’

Most employers understand that they should discourage the use of subjective criteria to make hiring, advancement, and severance decisions. However, many supervisors still insist that they must consider subjective criteria because factors like “attitude,” “initiative,” and “reliability” simply can’t be made objective. True or false? Let’s break it down. Every employee undoubtedly has certain tasks […]

How Recruiters Can Eliminate Gender Discrimination in Hiring

Gender discrimination in the workplace has been a topic of discussion for decades. The Equal Pay Act of 1963 theoretically means that men and women must be paid equal amounts (a primary concern when it comes to gender-based discrimination), yet hiring discrepancies and pay discrepancies remain—so this topic continues to be in discussion at the […]

Can They Do That? Firing Employees for Off-Duty Conduct

by T. Harold Pinkley Participating in last year’s Unite the Right rally in Charlottesville, Virginia—an event that involved several groups usually identified as the “alt-right,” along with groups protesting the marchers—has proven to have unforeseen and unintended consequences, including job loss, for some of the people involved. This article examines how you can or should […]

Hiring the Wrong Salesperson is a $2-Million Mistake

The stakes are very high when it comes to hiring salespeople, says Consultant Joseph DiMisa. It isn’t just a matter of salary and training—it can mean an average of $2 million in lost sales.

Are California’s Workplace Marijuana Policies Going Up in Smoke?

Marijuana is becoming increasingly common in our society and in our workplace. Though medical marijuana has been legal since the Compassionate Use Act of 1996, the legalization of recreational marijuana has increased the number of times employers encounter situations with employees who are using or have used marijuana.

What is Radical Empathy?

The idea that employers should empathize with their workers is relatively new. Just ask Bob Cratchit how empathetic his employer, Mr. Scrooge, was in Victorian-era England. Of course, by the end of the Charles Dickens classic A Christmas Tale, and thanks to some supernatural intervention, Scrooge came around and developed genuine sympathy for the plight […]