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Expert Advice on Handling Difficult Trainees and Questions

Q. What can trainers do to manage difficult participants and difficult questions during training? A. Difficult trainees include hecklers (particularly in large groups) as well as those who “for whatever reason have totally shut down and make it obvious” by not participating and sitting with their arms folded during training, says Veronica J. Holcomb, president […]

Exempt Employees and PTO: Special Considerations

How do you handle exempt employees and PTO together? Why does an employee’s exempt status matter for the purposes of taking time off? It comes down to the decisions employers make when exempt employees do not work a full day. Can an employer require an exempt employee to take PTO for the hours not worked […]

HR Rebus Puzzle

A rebus is an allusional device that uses pictures to represent words or parts of words. Can you guess what HR term this rebus depicts? If you get stuck, click the “See Answer” button below. P.S. If you want to go back, you can always click “Back to Puzzle” button to the right. See Answer […]

Avoiding Mental Health Discrimination in the Workplace

Most employers are well aware that disability discrimination is illegal. But, some may not realize that many mental health issues are also covered by the Americans with Disabilities Act (ADA). Just like any physical disability, mental health conditions are covered by the ADA, and employers cannot discriminate against qualified applicants or employees with such conditions. […]

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Firing Employee Who Made Threats: Opposition Isn’t Always Protected

The Iowa Court of Appeals recently found that an employee who made violent threats on Facebook couldn’t sue her former employer for retaliation after she was terminated. The court’s decision is important because it allows employers to make termination decisions when a protected complaint is pending. In other words, not all opposition is protected.

How to Measure Quality of Hire

Getting the right person in the right job is obviously a crucial component of successful talent management. But is there a measurable way to know how often the organization meets this goal?

Why Do Employees Want Flexible Work?

Many employers have taken notice that employees today are requesting flexible work options more often. Whether that’s telecommuting, a flexible work schedule, a shortened work week, or some other flexible arrangement, these types of benefits are becoming more and more common.

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Types of Bonuses You May Not Be Utilizing

Employee bonuses are often used as tools for motivation and retention. In some cases, they’re used as a means to keep base pay stable while still giving employees recognition. When salaries are increasing but salary budgets are not keeping pace, bonuses can be a way to offer recognition without changing the year-to-year obligations if circumstances […]

Employee Experience Designer: The New Role of HR

The role of HR is undergoing a transformation. Where HR traditionally focused on compliance and risk management, over the past few decades, with the growth of culture-forward companies, it’s evolved to encompass the entire experience. HR managers are now, arguably, also designers and keepers of company culture.