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Unraveling the basics of travel time

by Michael G. Petrie Thanks to confusing and vague terminology used in the federal Fair Labor Standards Act (FLSA), it is far from easy to comprehend the numerous rules and exceptions that determine whether an employee must be compensated for certain activities. While the question of whether an employee is performing a compensable work task […]

Incentive Compensation: Customer ExperienceTranslates to Cash for Airline Employees

American Airlines made the decision to keep flying, too. But employees weren’t happy, and customers complained. The airline needed to find a way to solve both problems. Mark Mitchell, managing director of American’s Customer Experience area, takes us back: “In the middle 2000s, maybe 2003 to 2006, as American worked very diligently to take the […]

Recruiting Basics: Communicating with Candidates on LinkedIn

In parts one and two of this article series, we’ve highlighted the basics of using your free LinkedIn® account to recruit top talent. Today’s focus will be on communicating with candidates after you’ve completed your LinkedIn search.

What to Expect When Your Employee Is Expecting? Pregnancy Discrimination

Pregnancy discrimination charges and lawsuits continue to rise, and no surprise—Many managers still hold out-moded ideas of how to treat pregnant employees, and that’s a recipe for your organization’s next lawsuit. “All pregnant employees should stop work 30 days before their due dates.” “Pregnant women should stay out 6 weeks after the birth.” “I’m not […]

Faces of HR: Kimberly Jones on Priorities, Pushing the Envelope and PwC’s People

For this week’s edition of Faces of HR, we give flowers to Kimberly Jones, Talent Strategy and People Experience Leader at PwC US. Jones began her career three decades ago as an auditor at PwC – at the time it was Price Waterhouse – after graduating from the University of Oklahoma with a master’s degree […]

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Jazzing Up Long E-Mails

“This meeting could have been an e-mail” has been a common office joke; the idea is that rather than use up workers’ valuable time, the information could have simply been presented in an e-mail. But consider what an entire meeting’s worth of information would look like in e-mail format: a long, dense manuscript many are […]

The Do’s and Don’ts of Engaging Employee Retreats

Employee retreats have long been a popular tool for companies looking to boost morale, foster teamwork, and promote a culture of engagement. Whether it’s a weekend getaway, a simple daylong workshop, or even a virtual retreat, these events can offer employees the chance to get out of their daily routine and remember why they love […]