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Leading From Home: How to Set Up Remote-First Work for Success

The COVID-19 pandemic fundamentally changed how people work. In October 2020, 71% of Americans who could work from home did so at least some of the time, according to Pew research. Since then, many organizations have adopted a remote or hybrid work model, allowing employees flexibility in their physical work location. While many employers are […]

Santa’s on the Naughty List This Year

You would think Santa would be unbiased to all children, but that’s not the case for one mall Santa in Mission Viejo, California. A local Santa and elf committed a cardinal sin recently, and we’re not talking about robbing the mall.

Male Employee Gets $2.4 Million for Sexual Harassment, Retaliation

James Stevens, a former inventory clerk at a Vons store in Simi Valley, alleged that manager Laura Marko had harassed him and other employees by making sexually explicit comments. Then, after Stevens complained, Marko falsely told people that Stevens was a pervert, and that he was calling her home and harassing her. Vons interviewed six […]

Can you declare company facilities off-limits for off-duty employees?

by Kyle C. Foust Many employers institute policies prohibiting off-duty employees from accessing their facilities. If you are one of those employers, you should ensure that the language of your policy complies with the National Labor Relations Act (NLRA). Specifically, the policy must not violate Section (8)(a)(1) of the NLRA. The National Labor Relations Board […]

Performance Management That Puts People First

Performance reviews can feel daunting, but they’re a golden opportunity to showcase achievements, address challenges, and align personal goals with the company’s direction. Yet all too often, they’re a one-sided conversation, leaving employees wishing they had spoken up more. Is it any wonder then that performance reviews are widely disliked, even by confident employees and […]

Leveraging Certified BPO Partners for Healthcare Staffing

Healthcare organizations face several staffing challenges, including shortages of qualified professionals, high turnover rates, and burnout. According to the Medical Group Management Association (MGMA), the healthcare industry is facing a workforce shortage that’s expected to reach a deficit of 124,000 full-time physicians by 2034. Outsourcing can provide healthcare organizations with a strategic solution to address […]

Safety incidents: the right to remain silent versus the obligation to speak

by Deanah Shelly What if this happens at your Canadian facility: One of your employees witnesses a workplace incident. Soon, enforcement officers are on-site investigating the incident. They may be police officers, health and safety inspectors, or environmental officers. One of the investigating officers asks the employee to assist and provide a witness statement. What […]

Protected Concerted Activity: Navigating the Rise of Employee Activism

From pay transparency to remote work, employees are increasingly vocal about working conditions both in the office and online. The National Labor Relations Act (NLRA) protects employees—union and nonunion alike—when they engage in concerted activity to address terms and conditions of employment. Employers can’t discharge, discipline, or threaten employees for engaging in protected concerted activity […]