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Hiring the Wrong Salesperson Is a $2-Million Mistake

The stakes are very high when it comes to hiring salespeople, says Consultant Joseph DiMisa. It isn’t just a matter of salary and training—it can mean an average of $2 million in lost sales. And it’s not just dollars, adds DiMisa, who is senior vice president and the head of the Sales Force Effectiveness Practice […]

Finding the Safe Haven from Harassment Claims

Although the Supreme Court has made it clear that employers are responsible for unlawful harassment by supervisors, the Court did provide a clear-cut method of avoiding liability under certain circumstances. Here’s how it works. First, the Court clarified that an employer is always liable for a supervisor’s harassment if it results in a tangible employment […]

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Retailers Are Hiring Up for the Holidays, but Training Will Make All the Difference

The seasonal hiring push is well under way. Major retailers have been announcing significant hiring plans left and right, including Target and UPS, which will add more than 230,000 seasonal workers between them. This is all in anticipation of a huge holiday sales season, with the National Retail Federation (NRF) forecasting that holiday retail sales […]

Flexibility Makes Part-Time Employment Attractive

A recent survey by RecruitiFi shows two important results: The majority of workers value flexibility over compensation, and the majority of workers would voluntarily work fewer hours or leave their full-time job for part-time work. This information should inform any recruiting strategy. The survey, given to 1,012 employed participants, sought to answer the question, “How […]

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Nebraska Supreme Court OK’s Employee’s Vocational Rehabilitation Plan

Nebraska law permits the Nebraska Workers’ Compensation Court to approve vocational rehabilitation plans to facilitate certain injured workers’ return to gainful employment. Read on to learn about the Nebraska Supreme Court’s recent decision on what the law means to “restore” an employee to work in “suitable employment.”

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3 Reasons Why L&D and HR Pros Should Use Chatbots

According to one Gartner report, by 2021, chatbots will take over, with more than 50% of enterprises spending more per annum on bots and chatbot creation than traditional mobile app development. And this is especially the case for competitive learning and development (L&D) and Human Resources (HR) departments, which will rely heavily on chatbots.

Surrogate Mother Fails to Impose State Definitions to Make Plan Pay for Delivery

A plan participant cannot pick definitions from various state or federal statutes and impose them on an employer-sponsored health plan where the plan left terms undefined, if the plan applies a common and ordinary meaning to those terms when asked to justify a claims denial. Applying this rule, a Michigan appeals court affirmed a lower […]