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Quality Starts With People

The other day, I was driving through a small town and saw a sign on the side of a building that read, “Nobody ever regrets buying quality.” That got me thinking about quality. Did the proprietor of this business have it right? Does no one ever regret paying for a quality product or service?

business

Is It Easier to Influence Company Culture in a Large or Small Organization?

Company culture (also referred to as “corporate culture”) is important for any business, but it can be a bit of a vague concept. As defined by Investopedia, “Corporate culture refers to the beliefs and behaviors that determine how a company’s employees and management interact and handle outside business transactions. Often, corporate culture is implied, not expressly defined, and […]

notes

The Importance of Taking Good Notes

Effective note taking may seem like such a basic skill that it’s too elementary to include in a corporate training program or so fundamental that you’d assume all employees would have already learned it at some point. Unfortunately, that is often not the case.

Lessons in Commitment from the Restroom

A man is in a restroom standing in front of a urinal when he finds himself with a dilemma. He has somehow dropped a $5 bill into the urinal. As he is contemplating what he should do about his five bucks, another man enters the restroom. The second man quickly sees the problem and asks, […]

Workers’ Compensation: Q&A on Return to Work Scenarios

Returning employees to work after an injury can raise questions from both the employee and the employer. Must you keep someone on staff who is restricted to part-time hours (when the position needs to be full-time)? If an employee comes back to work without restrictions but still requests a reduced time schedule, how should you […]

training

DOL Issues Guidance on Posting Requirements in Remote Work Setting

With more and more employees working remotely because of the COVID-19 outbreak, you may fairly be wondering whether electronic messages or postings on the company’s intranet system will satisfy government requirements to provide notice to employees about their rights. The U.S. Department of Labor (DOL) recently answered the question the way most lawyers do: It […]