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Call the Cops? ‘Fashion Police’ Comedy Writers Not So Funny on Picket Line

Disgruntled comedy writers for the TV show “Fashion Police” weren’t so funny on the picket line in front of E! headquarters in LA—their chants were X-rated! The comedy writers have filed a complaint with the state against the entertainment network and Joan Rivers’ production company over “unfair labor practices and violations of California wage and […]

Not All Fun and Games: Gamification Obstacles

Yesterday’s Advisor highlighted how corporate universities are evolving alongside new technologies. Today, we’re taking a look at some obstacles surrounding gamification, which is becoming a popular technological training solution in the workforce.

Customer Service Training Step #1: Don't Put the Customer First?

If you were a general fielding an army, you’d know that no matter how good your tactics, success in battle eventually will ride on the quality and morale of your troops. Business is the same, and especially that aspect of business in which your organization is most likely to run into “hostile forces.” That’s customer […]

How Much Is Bad Behavior Costing Your Company?

Workplace incivility is an often overlooked, expensive, yet treatable malady, says the new book, The Cost of Bad Behavior. Authors Christine Pearson and Christine Porath show how to calculate the cost and what to do about eliminating the undesirable behavior. What Is Workplace Incivility? Pearson and Porath offer several examples of incivility: Taking credit for […]

Jack Welch’s ‘Rank and Yank’ Tactic Questioned by HRDA Readers

By BLR Founder and Publisher Bob Brady Who’s really responsible for the bottom performers in an organization? And what should be done about them? BLR’s founder had his say last week. Now he reacts to yours. Last week’s column advocated “differentiation” among the best, average, and poorest employees, partially based on Jack Welch’s well-publicized theories. […]

‘Twas the holiday season: Here we go again

by Vanessa L. Goddard ‘Twas the holiday season upon us once more, Not a single employee was at HR’s door. The silence was heavy; I was starting to freak. I hadn’t a complaint in more than a week. No lawsuits or grievances were pending at all. Instead of unease, I should be having a ball. […]

satisfaction

Employee Satisfaction Has Concrete Results for Business Performance

We’ve talked a lot about the importance of employee satisfaction in recruitment and retention efforts. Turnover and hiring are expensive, and companies can’t afford to keep losing their staff over low levels of satisfaction. However, there is a strong argument in favor of promoting employee satisfaction on the flip side as well.

Supreme Court OK’s Third-Party Retaliation Lawsuit

Yesterday, in Thompson v. North American Stainlessi LP, the U.S. Supreme Court issued an employee-friendly ruling in a third-party (or associational) retaliation case. The Court unanimously held that a man who was fired after his fiancée filed a gender discrimination charge with the Equal Employment Opportunity Commission (EEOC) could sue for retaliation under Title VII […]