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North Korea has banned sarcasm. Whatever.

In case you haven’t seen the news, no, the title is not a joke. The last word, however, is probably illegal now in North Korea (not that I worry much that this post is making it through the Hermit Kingdom’s web filters). First, a little background. North Korea’s government, as we all know, displays two consistent […]

What Leaders Lose When They Hide Gen AI Truths

Transparency sits at the center of every successful Gen AI transformation. When leaders share clear milestones and plain outcomes, employees stop guessing and start participating. That participation matters because Gen AI spreads through daily decisions that managers rarely see. A steady flow of facts builds trust, keeps energy high, and turns adoption into a shared […]

Cloud-Based Onboarding: Training Gone Tech!

Companies of all sizes are using cloud-based technology to augment their onboarding efforts and, as a result, they are making the process more engaging, fun, and effective, says Karl Mehta, CEO of EdCast, a personal learning network. “Everything is moving to the cloud.”

Employment lawyers like new Trump pick to head DOL

President Donald Trump has nominated Alexander Acosta, a former National Labor Relations Board (NLRB) member, to serve as secretary of labor. The announcement came less than 24 hours after Trump’s first choice, Andrew Puzder, withdrew from the approval process. Acosta, who is currently the dean of the Florida International University College of Law, is well […]

Egyptian Copt Claims Race and National Origin Discrimination

Under Title VII of the Civil Rights Act of 1964, you are prohibited from discriminating against individuals based on several protected classes, including race and national origin. In the following case, an Arkansas Children’s Hospital (ACH) physician claimed that his ethnicity and national origin prompted the revocation of his hospital privileges. Read on to learn […]

Flying High with Safety Training

Last fall, United Airlines’ Detroit Customer Contact Center was named a Star VPP worksite by Michigan OSHA. It was the first Voluntary Protection Program (VPP) certification for United Airlines. Kerry Fischman, senior staff specialist for corporate ground safety, says the strategies to protect office employees are similar to those the airline uses to protect other […]

Looking to Recruit Nurses? Offer More Training

When we look back at 2018, one thing is clearly obvious: ALL industries are struggling to attract and retain top talent, and within the healthcare industry, nursing jobs are no exception. Just like other industries, there is a gender pay gap affecting nurses, which is surprising when you think of the fact that females make […]

Doing the Wrong Thing – $8 Million; Doing the Right Thing – Priceless

Just the other day I read a story in one of our publications about Kara Jorud. Kara worked for the retailer Michaels as a store manager beginning in 2001. By all accounts, she was an exemplary manager and a hard worker. Her job required her to work extremely long hours, including weekends. In late 2007, […]

Case Management—What’s Really Happening?

What’s happening with case management in the real world? How do you handle routine requests from your employees? What about not-so-routine requests, like complaints? What are your competitors up to? Help us find out! Please participate in our brief survey, and see how what you are doing stacks up against what other successful companies are […]

Millennial

What to Expect from Millennial Leaders in Coming Years

Millennials (those born between 1981 and 1995) now make up a majority of the workforce, according to Pew Research. And as more Baby Boomers (those born between 1946 and 1964) retire and Generation X moves up, and Generation Z (those born between 1995 and the early 2000s) starts entering the workforce, Millennials will begin to […]