Most Popular

Combating Unconscious Bias Through Blind Recruiting

As companies continue to recognize the value of diversity and inclusion (D&I), they’re also coming to understand the extent to which systemic biases exist in their hiring and HR infrastructures. Recruitment structures and the individuals within them, despite their best efforts, often favor some groups over others. Something as simple as an applicant’s name or […]

Why Family Caregiving Is the Next Major Issue for Employers

What if I told you the biggest driver of productivity loss and retention issues is completely hidden and impacts more than 75% of your workforce? Family caregiving is, without a doubt, the most overlooked gap in employee benefits. While family caregiving isn’t new, it was thrust into the spotlight during the pandemic, highlighting the incredible […]

Infographic: 2014 Workplace Policies & HR Policy Practices

Nearly 90% of the 2,662 HR professionals that took our 2014 Policy Practices survey reported that their organization had formalized employee workplace policies. How are policies distributed to employees? Do they include “at will” disclaimers? Are employees required to confirm receipt? How effectively are policies enforced? How often are they updated? How has recent “ban […]

Appraisals: Not Legally Required, But Legally Recommended

Don’t tell the CEO who wants to terminate without documentation, "You can’t terminate." Say, "If there is a legitimate non-discriminatory reason for this termination, you can do it, but in the absence of documentation, there is substantial risk. I would prefer not to be married to this employee in lengthy litigation. Maybe if we do […]

Intermittent FMLA Leave: How to Minimize Schedule Disruptions

Dealing with the scheduling headaches that can be caused by employees taking intermittent FMLA leave can be a challenge. In fact, dissatisfaction over the use (some would say abuse) of intermittent leave was identified as the “single most serious area of friction between employers and employees seeking to use FMLA leave,” according to a recent […]

Servant Leader—Right for Your Leadership Training?

The founder of Servant Leadership, Robert K. Greenleaf, posited that servant leaders are different from traditional leaders because they don’t exercise power from the “top of the pyramid,” but share their power with those they manage and “serve.” They put others’ needs first and help their employees develop and perform at as high a level […]

Don’t Mess with Retaliation

The U.S. 5th Circuit Court of Appeals (which covers Texas) recently issued a published decision, a rarity since most opinions are unpublished and therefore can’t be cited to courts as precedent. It was also a per curiam opinion, i.e., a three-judge panel decided the appeal but no particular judge took credit for writing it.

Failure to Provide FMLA Notice to Employee Costs Employer $275K

A federal district court judge approved a consent decree requiring Staples to pay $275,000 for failing to notify an employee of his Family and Medical Leave Act leave rights to care for his critically ill wife over a period of two years. The U.S. Department of Labor contended that the office supply chain’s failure to […]

script

The Benefits of Workplace Scripts

Scripts are common tools in many industries like telemarketing and customer support. They can empower relatively inexperienced teams to quickly start tackling more challenging responsibilities in customer-facing roles.