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micromanage

Why Micromanaging Is Bad for Morale

Utter the term “micromanagement,” and you’re sure to elicit negative feelings from anyone within earshot, as the term has a firmly entrenched negative connotation. But many managers, though understanding the aversion, may not truly understand why it’s bad to closely monitor and direct the work of subordinates.

experience

Ignore Your Best Employees, and They’ll Go Away!

The modern U.S. economy is heavily people-driven. Unlike in the more industrial economy of the previous century, what sets great companies apart from good companies today is more likely their human resources than their physical capital, like factories and machines. It’s perhaps surprising, then, when we hear that high-performing employees often feel neglected and underserved […]

The Devastating Result of a Single Word

A car wash company provided its employees with a handbook setting forth its employment policies. The handbook was written in both English and Spanish, it required arbitration of employment disputes, and it denied an employee’s right to bring an action under the California Private Attorneys General Act (PAGA). The English version stated that the denial […]

Ask the Expert: Can We Adjust Time Cards for Waiting Time?

Question: My employer uses a “4 -minute rule,” meaning that our employees have an 8-minute window (4 before and 4 after their scheduled time to clock in) without changes being made to their time cards. We do this because there’s a line waiting to clock in. However, for those who are more than the 4 […]

Workforce Planning: How to Choose the Right Goal for Your Company

If you have been long looking for ways to optimize workflow and still haven’t implemented workforce planning, you are missing out on plenty of opportunities. It is a key element in every business’s success formula.