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Ignore Your Best Employees, and They’ll Go Away!

The modern U.S. economy is heavily people-driven. Unlike in the more industrial economy of the previous century, what sets great companies apart from good companies today is more likely their human resources than their physical capital, like factories and machines. It’s perhaps surprising, then, when we hear that high-performing employees often feel neglected and underserved […]

Ask the Expert: Can We Adjust Time Cards for Waiting Time?

Question: My employer uses a “4 -minute rule,” meaning that our employees have an 8-minute window (4 before and 4 after their scheduled time to clock in) without changes being made to their time cards. We do this because there’s a line waiting to clock in. However, for those who are more than the 4 […]

Do You Train Supervisors to Think Critically?

The goals of a training session on critical thinking skills should include helping trainees: Understand what critical thinking is and how it can help on the job. Use the critical thinking process effectively to improve job performance. Understanding what critical thinking is leads directly to discussion of how it can strengthen a supervisor’s work performance. […]

Workforce Planning: How to Choose the Right Goal for Your Company

If you have been long looking for ways to optimize workflow and still haven’t implemented workforce planning, you are missing out on plenty of opportunities. It is a key element in every business’s success formula.

multitasking

Managing ‘Time-Benders’

Some of you may have worked with colleagues who seem to have little regard for timeliness, schedules, or deadlines—and some of you may even place yourselves in that category. These workers may be routinely late to the office or late logging in for a remote work session or a meeting, or they might routinely submit […]