Employee Experience Equals Customer Experience
“It’s not an accident that the best places to work are also the places that make the most money.”
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More Employee Assistance Program Best Practices
Before the holiday, we began to explore some best practices concerning employee assistance programs (EAP’s). Today we have more best practices.
EEOC Clarifies Employers’ Rights to Require COVID-19 Vaccinations
The Equal Employment Opportunity Commission (EEOC) has updated its guidance on how employers can navigate federal antidiscrimination laws while requiring employees to be vaccinated against COVID-19.
A Decades-Long Commitment to DEI
It’s perhaps due to the traditionally unsung nature of human resources and DEI that so few of the diversity leaders we feature in our profiles had such roles in mind when they started their careers. Instead, they embarked upon careers in fields like marketing, sales, finance or operations and found their way to HR and […]
Do You Train Supervisors to Think Critically?
The goals of a training session on critical thinking skills should include helping trainees: Understand what critical thinking is and how it can help on the job. Use the critical thinking process effectively to improve job performance. Understanding what critical thinking is leads directly to discussion of how it can strengthen a supervisor’s work performance. […]
How to Make Your Job Post Gender Neutral
Whether we realize it or not, job posts often contain language that favors one gender over another. The way an employer describes a job, such as by using certain words, may imply a bias toward specific traits that may be associated with only one gender. Although most employers don’t intentionally advertise a job for a […]
Federal Rules Impose Strict Deadlines for Health Plans to Cover COVID-19 Vaccines
Health plans will have to start covering COVID-19 vaccines shortly after their approval, regardless of whether they are delivered by an in-network provider, under regulations finalized by three federal agencies.
The Challenge for Employees Seen as ‘Irreplaceable’
Knowledge sharing is a key issue in many organizations. The transfer of knowledge from experienced industry experts with a long history in the organization to newer, less experienced colleagues is usually the goal.
How to Use Chatbots for Learning and Development
In the new year and beyond, you’ll start to see chatbots being used for more and more things across various industries. And once you’ve read “3 Reasons Why L&D and HR Pros Should Use Chatbots,” you’ll want to start using them right away. But how? Keep reading for more information.
Can Creativity Be Taught?
In an effort to understand the top skills companies are looking for in prospective candidates this year, LinkedIn conducted a massive analysis of hundreds of thousands of job posts. As it turns out, employers are looking far beyond soft and technical skills when searching for new talent.