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Training: Can We Recoup Training Costs From Departing Employees?

One of our employees just quit-two weeks after finishing an expensive monthlong training program that we paid for. We also paid her salary while she was in training. Can we somehow force this ex-employee to reimburse us? Is there some way to set up a policy or contract with new trainees that protects us from […]

Top 10 Signs You’re About to Get Sued

In today’s Advisor, Attorney Barbara Meister Cummins shares the 10 most lawsuit-attracting lines she hears from managers. Fortunately, she says, managers can be easily trained to avoid them. Cummins, principal of the Law Offices of Barbara Meister Cummins in New York City, offered her remarks at a Human Resources Association of New York Legal Conference. […]

benefits

New Employer Benefits for the Post-COVID World

The pandemic’s sweeping impacts shifted how, when, and where millions of people work. Firms that previously did not allow remote working under any circumstances changed their tune and offered flexible working options. As part of this broader change, companies also altered the benefits they offered to new hires and existing workers. As the pandemic fades […]

Customer

Helping Employees Deal with Toxic Customers

Anyone who has worked in customer service knows that some customers can be extremely difficult, demanding, and even toxic. These customers can be abusive to customer service staff.

compensation

Compensation Will Drive Recruiting and Retention in 2020

In the world of recruiting and retaining top talent, compensation will drive all your efforts this year. According to Monster.com’s 2020 State of the Candidate Survey report, compensation is a recurring theme among all jobseekers in every aspect of the hiring process and an employee’s tenure; because of this, employers that take an active approach […]

New Benchmarking Analysis Identifies Recent Trends in Balancing Benefit Costs and Attracting Top Talent

When employers have a sense of how their peers’ benefits and compensation approaches measure up to their own, they can more confidently identify opportunities for improvement. The Best-in-Class Benchmarking Analysis produced by Arthur J. Gallagher & Co. (Gallagher) examines the strategies and tactics used by high-performing organizations to control healthcare cost spending while competing for […]

L&D

Adapting L&D to Remote Work

At the start of the COVID-19 pandemic, many organizations rolled their eyes at the need to work remotely. Even once the need to do so became more apparent, the expectation among many was that the remote work situation would last a few weeks at most. Fast-forward 6 months, and millions of Americans continue to work […]

Firing Drummer Was a Protected Act of Free Expression

We are often asked whether being an “at-will” employer means a company can terminate somebody for a discriminatory reason—for example, because she is a woman or a person of color. The answer is no. The at-will-employment doctrine does not protect employers from the consequences of discriminatory job actions. But the 2nd District Court of Appeal […]