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Embrace your workers’ curiosity

by Dan Oswald I’ve been reading Tell My Sons . . . by Lieutenant Colonel Mark Weber. The book is filled with the life lessons he has learned. After a routine Army physical revealed he had stage IV intestinal cancer, he began a battle for his life that he ultimately will lose. When he realized […]

How to Keep Remote Employees Engaged

Keeping employees engaged can help keep them satisfied and make them less likely to leave your organization. But although this is true for all employees, it might require different tactics for remote workers. Let’s look at some ways to keep remote employees engaged.

10 DEI Metrics That Matter

What gets measured gets done. Diversity, equity, and inclusion (DEI) are top of mind for companies large and small, but making notable progress on long-standing challenges around DEI requires a plan to set goals and then collect timely and relevant data to track progress. Companies have invested millions into DEI initiatives. When a company spends […]

Is My Local Salary Survey an Anti-Trust Violation?

In yesterday’s Advisor, expert Lena Bottos offered her 10 Steps to Effective Market Pricing. Today, her take on anti-trust issues and an introduction to a unique 10-minutes-at-atime training system. If I call colleagues in other companies to see what they are paying, am I creating a Sherman Anti-Trust Act violation? It’s likely, but there are […]

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Supervisor Training Case Study: Cake Theft

It’s not every day that you hear about a case that literally hinges on whether a cake was stolen. But that was the issue at the center of a recent case before the U.S. Court of Appeals for the 9th Circuit. The court had to decide whether a grocery store had a legitimate, nondiscriminatory reason […]

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Could Remote Life Become Permanent? How to Adapt and Keep Up

COVID-19 has forced many businesses and organizations to enter a new way of working that may be unfamiliar to some. Yes, I’m talking about remote work. According to a recent Robert Half survey, a majority of office workers have already transitioned to remote work, with just 2% planning to do so soon.

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High school diploma or college degree? What’s really necessary?

What do billionaires Bill Gates, Richard Branson, and David Geffen have in common besides having achieved extraordinary success in business? The answer to that question for some employers is: They’re unemployable. None of those business greats earned a bachelor’s degree.  The value of a college degree is often debated among employers, but many now are […]

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6 Types of Assessments Your Employees Need

Did you know that 53% of employers admit that they don’t actively track improved employee performance, even though 43% of highly engaged employees receive feedback on their performance at least once a week? And companies that implement regular employee feedback have turnover rates that are 14.9% lower than companies that don’t implement regular feedback.

Hospitality

Why You Should Hire Hospitality Workers for Customer Support

2020 has been a year of massive change for every business. Some industries and segments are surging, while some are almost at a standstill. Some organizations desperately need new employees, and some have been forced to release talent into a labor market that’s suddenly flooded with qualified candidates anxious for stable income.