Practical HR Tips, News & Advice. Updated Daily.
Sales enablement has gone from being used by 19% of companies in 2013 to 59% in 2017. And for good reason—there’s a direct correlation between sales enablement disciplines and attaining sales quotas. Companies that implement enablement programs reach revenue goals at a rate more than 8% higher than those that do not.
Relationship management—every HR professional deals with it every day. Training expert Brad Karsh has four simple categories that will describe many employees, along with advice for understanding how the diverse members of your team might operate.
While they’re great comic relief in movies and office sitcoms, annoying coworkers are far less amusing in real life. Whether they chew too loudly, make awkward jokes, or fail to carry their fair share of the workload, annoying employees can bring down the morale of their coworkers and hurt camaraderie and overall productivity. Often, employee […]
Webinars can be a very cost-effective way to train staff in one or many locations. In today’s economy, they can ensure that critical training needs are met within budget constraints. Webinars also make it possible for employers to develop and deliver content over and over again without the need for a live presenter to meet […]
Ever heard of a “soft phone?” It allows phone calls to be received through a computer. There’s no additional hardware, other than the computer running the program, needed to accept a call. Call centers use this technology. Just one question: Should an employer pay its employees for the time it takes to boot up their […]
Preparing Staff to Handle Questions/Concerns Preparing staff to handle participant questions and concerns is of paramount importance because ineffective answers can lead to mistrust, morale issues, and compliance scrutiny. It may even lead to legal challenges under ERISA. To avoid these problems, prepare supervisors and staff. Invite your investment advisor or a representative of the […]
Yesterday, guest writer Alka Ramchandani introduced us to the case of a former CarMax employee who challenged the validity of the arbitration agreement the company was trying to bind him to. Today, the conclusion of the case—and some tips for drafting success.
Layoffs have many downsides. Employee morale is guaranteed to drop. A company’s unemployment insurance premiums will rise, perhaps steeply. And if an employer provides severance packages and/or outplacement services, they could get very expensive. If layoffs are significant in number, a business may not be able to adequately compete once the economy turns around. And […]
Diversity, equity, and inclusion (DEI) have continued to evolve since they swept through the business world a few years ago. They now go beyond any one initiative, program, or single effort. More than just a “thing” we do, DEI is becoming a part of who we are, giving shape to the fabric of our organizations […]
There is plenty of evidence that shows that what motivates people to stay engaged and do their best at work is when they feel their work is meaningful. As I discussed in an earlier post, I think most jobs have meaningful aspects, and highlighting these is key to building and retaining great teams. Here are […]