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View Your Mistakes as a Learning Opportunity, Not as a Failure

Sometimes it’s not about how you win but how you lose. That was the lesson Coach Dave Belisle taught his Rhode Island baseball team last year when they lost 8–7 in a Little League World Series elimination game. This video clip shows the story of the team and the words the coach used following their […]

NY Gov Gifts Businesses with New Mask Mandate for the Holidays

Citing a “winter surge” in COVID-19 cases and hospitalizations, New York Governor Kathy Hochul announced on Friday, December 10, that a new masking mandate will go into effect on Monday. Read on to understand how your business will be affected by the sudden new requirement, which may scare off both customers and staff alike during […]

experience

How Workforce Experience Is Replacing Employee Engagement in 2020

In recent years, employee engagement, or “the level of an employee’s commitment and connection to an organization,” has been the pinnacle of a successful business strategy. This workplace attribute has set organizations apart from their competitors and maintained their productivity long after.

How Internal Mobility Can Improve Retention, Experience, and Leadership

Companies talk a big game about diversity and inclusion, often with an intense focus on increasing diversity representation at the highest levels of leadership. Yet many of these same companies struggle to hire, retain, and promote diverse employees. In light of the “Great Resignation” taking place, in which employees who weren’t happy in their jobs […]

Voluntary Benefits Can Help Employers Both Attract and Retain Employees

As a consultant who feels strongly about providing employees with both choice and value in their overall benefits package, I am heartened to see that employers increasingly see voluntary benefits as a means of enriching their core benefits plan by allowing employees to choose more personalized benefits.  However, it is important to focus on providing […]

HR Departments of One Have These 5 Priorities

Last week, I shared anecdotal concerns from attendees at SHRM 2019’s session “The Top Five Priorities for an HR Department of One.” The session was given by Jennifer Currence, SHRM-SCP, MBA, and President of The Currence Group. Here, I would like to share the top five concerns, in descending order, of HR departments of one. […]

Best Practices for IT Staffing

Information technology (IT) staffing shortages can have a tremendous impact on businesses. Between missed deadlines, lower worker morale, and reduced productivity, both product and service quality can suffer when staff are unable to access or fully utilize the technology tools that are part of their daily responsibilities. Organizations need to make sure their IT staffing […]

6Everyday Practices for Building Trust, Especially in Times of Change

When I work with our clients who are implementing an organizational change, the most critical ingredient to a successful change or transformation is always trust—trust among leaders, within teams, and across the employee culture. However, if we find that trust is missing, eroded, and/or neglected, even before the organizational change is initiated, we know we’re […]