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Happy workers

What Makes Your Workers Happy? New Survey Has the Answer

Happiness at work is something nearly everyone wants, but it varies by an employee’s age, gender, and field, among other factors. This is one of the findings of a new comprehensive study of more than 12,000 U.S. and Canadian workers by Robert Half, in collaboration with world-renowned happiness and well-being expert Nic Marks. The research […]

leadership

Leadership: The Value of ‘Did You Get That Figured Out?’

The term “micromanagement” has a negative connotation and for good reason. In general, people don’t like to have someone literally or figuratively looking over their shoulder while they perform their work. At the same time, managers are often faced with employees who—for a variety of reasons—ask for more help in performing relatively straightforward tasks.

Accommodating Hearing and Visually Impaired Employees During Remote Work

Some of the often-hidden experiences in many offices even before the COVID-19 pandemic triggered a widespread shift to remote work have been the experiences of hearing and visually impaired employees. With a broad shift to remote work, these employees are often finding it more difficult than before to perform their basic job duties. Accommodating the […]

Don’t Tell Michelle! Why Workers Really Stand Up at Work

Most Americans have to sit all day at work, and they despise it. A new survey commissioned by Ergotron, manufacturer of furniture and mobility products, found that employees hate sitting, yet 86 percent do it all day, every day. But what motivates them to stand up? Don’t tell Michelle! Some results of Ergotron’s second survey […]

Communicating SECURE Act 2.0 Retirement Changes to Your Workforce

A quick SECURE Act 2.0 summary is nearly impossible to give. Like the original 2019 SECURE Act, the goal of the update was to increase the number of companies offering retirement plans and to increase employees’ participation in those plans. While the original SECURE Act brought forth new changes, SECURE Act 2.0 far exceeds the […]

The Ultimate Guide to Call Center Recruiting

Since the start of this decade, humans have been craving personal connection. Our newfound isolation may be one of the contributing factors to consumer preferences when it comes to customer service. Call center workers are the front line of a company’s brand and reputation. Every minute a customer spends on the phone with a customer […]

Religious Discrimination: Employee Wins $6.5 Million Jury Verdict Because of Manager’s Favoritism; Lessons for Employers

A Northern California woman has won a jaw-dropping $6.5 million by convincing a jury that she was passed over for promotion by a supervisor who favored employees belonging to the same religious group as the supervisor. We’ll explain the case and provide pointers for avoiding similar “reverse bias” problems.

Who’s Exempt—Vets? Chefs? Nurses? Police?

Wage and hour is supposed to be simple, but it just refuses to be easy. Lots of jobs fall into that gray area between exempt and nonexempt. For clarification on specific jobs, we turned to BLR’s Wage & Hour Self-Audit Guide®. Athletic Trainers Athletic trainers who have successfully completed 4 academic years of preprofessional and […]