Practical HR Tips, News & Advice. Updated Daily.
To accurately predict whether an individual will succeed in sales, you (and/or your assessment tool) need to extract information in three critical categories, says Anderson, who is president of the Selling Skills Institute, and developer of the proprietary Shift Thinking Selling Methodology. Anderson offered his tips at a recent BLR/HRHero webinar. Here are Anderson’s three […]
Demanding, especially unreasonably demanding, customers can frustrate customers service staff who aren’t trained to deal with it. What can we do to make these situations less stressful?
The definition of “joint employment” may be heading for another turnaround. Legislation introduced in Congress on July 27 takes aim at a 2015 National Labor Relations Board (NLRB) decision that raised the ire of many in the business community, especially employers that work with franchisees, contractors, and staffing agencies.
As we previously reported, various research is predicting a hiring decline for the second quarter of 2019, while a totally separate set of data is showing an increase. Yesterday, we looked at ADP data, which showed an increase in hiring. We also looked at data from Paychex and The Conference board, which both reported a decline […]
Social media has fundamentally changed the way we communicate with one another. Platforms like LinkedIn, Facebook, Twitter, Instagram, and others have dramatically increased the reach of individuals in sharing ideas. People can quickly and easily communicate with others around the globe, even if they’ve never met before.
While four-day workweeks have been around as a work model for some time, and other countries have embraced the model, it’s seen slower adoption in the U.S. Interest, though, is growing as companies seek ways to meet employees’ demands for flexible work and greater work/life balance. According to WTW’s Global Benefits Attitudes Survey, the primary […]
This sounds so high school! An employee recently filed suit in an Illinois federal court because his coworkers teased and ridiculed him because he had an accent, saying he looked and sounded like a vampire. What makes this story strange is that the employee is a securities broker and so are his coworkers.
A New York hospital agreed to pay $387,200 to resolve Health Insurance Portability and Accountability Act (HIPAA) privacy allegations that it disclosed a patient’s particularly sensitive health information, including HIV status, to his employer.
The Equal Employment Opportunity Commission (EEOC) operates under a fiscal year (FY) that runs from October 1 to September 30. An FY-end tradition for the agency is to file as many lawsuits as possible on or before September 30 so that they will count toward the statistical measures for the closing FY.
We’ve all been exposed to company values at one time or another. Actually, “seen” company values is probably more accurate. They tend to manifest in the form of lofty statements a company puts on its website and in new employee manuals to bolster its standing in the eyes of employees, customers, and shareholders. And that’s […]