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From the customer experience revolution to Amazon’s continued dominance, the retail industry is embarking on its most transformative journey to date. As the retail landscape rapidly evolves, brands are firing on all cylinders to keep up. Unfortunately, operating at high speeds can often create gaps in key areas of business.
LITIGATION VALUE: $800,000+ If an executive learns that a regional manager has sponsored a bachelor party in the warehouse, hired a stripper, offered to “deflower” the bride, taken an employee to a sex store, received a lap dance, and allowed a pervert dressed up like Benjamin Franklin to make a lewd statement to the receptionist, […]
Oswald, CEO of BLR, offered his thoughts on consistency in a recent edition of The Oswald Letter. Webster’s defines consistency this way: “steadfast adherence to the same principles, course, form, etc.” Consistent leaders have a steadfast adherence to the same principles each and every day. It doesn’t matter the situation in which they finds themselves, […]
Few people can claim to be entirely immune from procrastination, whether in their personal or professional life. At one point or another, almost everyone falls into the habit of continually putting off unpleasant work or tasks. Attacking the Tendency to Procrastinate People procrastinate for a variety of reasons, such as the desire to avoid difficult […]
We see it all the time on the news, on our social media websites, and in everyday life: video footage from someone’s cell phone capturing a moment, whether it’s a viral sensation or a mundane video of a cat napping. And sure enough, cellphone recordings happen in the workplace, too. Sometimes cellphone usage is acceptable […]
BusinessWeek ranks business books that are the most recent bestsellers and provides a short summary. 1. Basic Black by Cathie Black. The president of Hearst Magazines provides advice for achieving success and balance in life. 2. The 4-Hour Workweek by Timothy Ferriss. The author unveils the secrets to joining the “New Rich.” 3. Strengthfinder 2.0 […]
Setting appropriate employee goals is an important component of keeping the workforce productive and motivated. It can also affect retention since clear expectations are a critical component of employee satisfaction levels. And organizations that opt to implement pay-for-performance programs have an added layer of accountability by putting a piece of the employee’s compensation on the […]
One of the most critical parts of a company is its culture. Company culture sets the standard for your employees regarding how they should behave, the quality of work they should produce, and how they can expect to be supported. Company culture also gives insight into a business’s core values, vision, and mission. Your company […]
The human brain is an amazing organ. It comprises the same biological matter as the rest of the body, but remarkably, it somehow gives rise to consciousness and self-awareness. Despite years of research, scientists are still mystified by how it actually does this. Nobody really understands how living cells, sorted and connected in just the […]
When President Joe Biden signed the American Rescue Plan Act of 2021 (ARPA), one of the effects was to make COBRA continuation coverage free for certain qualifying individuals and their families from April 1 to September 30, 2021. The free coverage is available to those who lose group health plan coverage because either (1) they […]