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My Employees Are Burnt Out–How Can I Change That?

McKinsey Health Institute reports that 28% of U.S. employees are burnt out. And it’s no wonder. Too many employees are spread way too thin. Many have been doing the dreaded “more with less” since the Great Resignation started early last year. And workforce reductions related to recession fears have only further extended already overburdened employees. […]

Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]

Consistency—Authenticity Others Can See and Feel

Oswald, CEO of BLR, offered his thoughts on consistency in a recent edition of The Oswald Letter. Webster’s defines consistency this way: “steadfast adherence to the same principles, course, form, etc.” Consistent leaders have a steadfast adherence to the same principles each and every day. It doesn’t matter the situation in which they finds themselves, […]

Cool Benefits You Haven’t Tried That Win Talent Wars

Attracting and retaining talent is a crucial element in the success of any business. Human capital can make the difference between a struggling company, an ordinary company, and a truly stellar organization. When competing for talent with other employers, it’s easy for businesses to fall into the trap of thinking the only way to hire […]

Reflecting on Mental Health Awareness Month

May was Mental Health Awareness Month. For those who are struggling, know that it’s okay to not be okay—please reach out for help if you need it, and remember that there are people who care about you. While the month may be over, that doesn’t mean we should stop prioritizing wellbeing. We’ve collected our favorite […]

Cost

Hiring Freezes Most Common Cost-Containment Strategy During COVID-19

What a difference a few months make! At the beginning of 2020, all we could talk about was the candidate-driven market and how jobseekers held the upper hand in deciding who they worked for. Now, due to the coronavirus (COVID-19) outbreak, it seems employers are back in control, but they aren’t hiring.

learning

Why Meaningful Learning Can Yield Meaningful Results

In 2022, with the average employee focusing on any 1 task for just 3 minutes, employers must find ways to make information fresh and fun and steer away from the traditional dry lectures and draining assessments. Additionally, in a recent study, nearly 55% of respondents indicated that a people strategy with a solid training process […]

Reassigning Disabled Employee to Another Job May Violate ADA

If disabled employees can’t be reasonably accommodated in their current job, the Americans with Disabilities Act (ADA) requires you to consider reassigning them to a vacant position they are qualified to perform. Under the Act, however, reassignment isn’t a preferred accommodation. As the U.S. 4th Circuit Court of Appeals emphasized in a recent case, you […]