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Four Tips to Turn Action-Planning Woes into Wins

One thing seems to remain constant when it comes to employee surveys: No one enjoys the action-planning process. HR leaders often feel like they are the action-plan police; many managers see the employee survey as just one more thing to add to their already packed plates; and employees are disappointed and disillusioned. In a recent […]

4 Ways to Help Employees Reduce Fear of Healthcare Costs

The rising cost of health care in the United States has been an issue for decades. Add on the health and economic challenges that came with the coronavirus pandemic in 2020, and employers and their employees are struggling more than ever to manage their healthcare costs.

Unintended Consequences When Setting Sales Incentive Programs

For example: If salespeople don’t view your program as competitive, your best salespeople will seek greener pastures. If salespeople don’t view your program as fair, there will be morale issues. (For example, if plans aren’t carefully thought through, some territories may experience a high volume of easy sales, while other territories have little opportunity to […]

Train to Retain: 4 Tips to Ensure Frontline Retention in 2024

For many companies, frontline employees are the face of the business. They play a key role in determining the customer experience, from creating and delivering quality products and services in a timely manner to providing exceptional customer service. This makes retaining skilled, experienced, and talented frontline employees critical to a business’s success. High frontline employee […]

deskless

Superstore: America Ferrera Tackles Big-Box Retail

In Superstore, NBC has gifted us The Office-caliber employment law issues in a big-box retail setting.  The show focuses on the fictional Cloud 9 Superstore in Missouri and its delightful staff of misfits, led by America Ferrera.

Intersectionality’s Role in the Workplace: Fostering Inclusion Needs for All

Intersectionality is a term that describes how different aspects of a person’s identity intersect and interact. It recognizes that individuals aren’t defined by a single identity but rather by multiple identities that can include race, ethnicity, gender, sexuality, ability, and many other factors. In the workplace, intersectionality is crucial for promoting inclusion for all employees, […]

equal pay

Employers Face Heavy Burden When Defending EPA Claims

Not only must you be vigilant in preventing workplace sexual harassment in the age of #MeToo, but you also may face an uphill battle in defending against gender-based pay discrimination claims under the Equal Pay Act (EPA), according to a new decision from the U.S. 4th Circuit Court of Appeals—which covers Maryland, North Carolina, South […]

Simple Rewards Program Yields 48% Drop in Absenteeism

Just My E-pinionBy Nicole Capehart, HR Manager, American Realcorp Use short-term rewards to reap long-term benefits, says HR manager Nicole Capehart. She has achieved a 48% drop in absenteeism for essentially the cost of a few dozen donuts. Fresh out of college with my new degree in hand, I took my first HR job, ready […]

The Great Resignation and the Importance of a Compliance-Centric Culture

We’ve all heard of the Great Depression. For employers, the ongoing Great Resignation often feels like pretty much the same thing. With more folks broadening their horizons and handing in their notice than ever, higher-ups often think to themselves, “What am I doing wrong? How can I keep them happy?” The key is support—and not […]