Practical HR Tips, News & Advice. Updated Daily.
Shopify CEO Tobi Lutke has made it clear: in the age of AI, traditional headcount justifications won’t cut it. In a memo recently shared with employees—and posted publicly— Lutke announced that Shopify staff must prove that they can’t accomplish a task using AI before requesting additional resources or headcount. This move reflects a broader shift […]
Many managers and leaders have been there. The praise is pouring down for a job well done, the accolades pile up and opportunities for advancement mount. But a leader or a manager doesn’t do it all alone. One of the gravest mistakes a leader can make is hoarding credit for success. It takes a team […]
HR metrics are very useful to measure progress, but which metric matters depends on who you're talking to. Different stakeholder groups care about different things. As such, it's important for HR professionals to evaluate what is important to each of their stakeholders to see what you should be measuring.
Yesterday’s Advisor made the case for customer service training by describing how one company experienced great growth by focusing on customer service. Today we take a look at training employees to give their coworkers great service.
Continuing its quest to roll back rules put in place during the Obama era, the National Labor Relations Board (NLRB) is proposing ending a requirement that employers turn over available employee personal e-mail addresses and cell phone numbers to union organizers.
Knowing that Millennials and parents are under increasing pressure, EY, a company that provides professional services, conducted a survey to understand what employees seek in a job—why they quit, why they stay, and how this differs by generation. The study consisted of approximately 9700 adults aged 18 through 67—who are full time employees—across a variety […]
Fill and bill rates are two examples of surface-level metrics that usually get looked at to signify a successful vendor-manager union. But when looking at a contingent workforce program, it’s necessary to dig a little deeper. Back-end metrics can help provide that perspective.
Just as the COVID-19 threat appeared to be waning, monkeypox has emerged as the newest viral workplace threat. On July 30, 2022, New York City Mayor Eric Adams declared monkeypox a public health emergency. His announcement was followed by a statement from Governor Kathy Hochul saying the virus created an “imminent threat to public health.” […]
The pandemic is causing leaders to navigate a broad range of interconnected issues that span from keeping their employees and customer safe, shoring up cash and liquidity, reorienting operations, and navigating complicated government support programs. Add to this the effects of fluctuating global financial markets, increased competition across multiple sectors, and recent unrest caused by […]
Many companies do not provide training to managers and supervisors on their recognition and reward programs, says Kimberly Abel, vice president of Employee Solutions for Maritz Motivation Solutions. In fact, only 25 percent of employers formally train their managers and leaders on workforce recognition and practices, she says, citing research from WorldatWork. “Unfortunately, it’s still […]