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Ghosting Tales: A Mini-Series – Part 3

In a recent article we explored the concept of ghosting, where an applicant that would have been a good fit and maybe even has accepted an offer just vanishes without a word. Thanks to a collaboration with recruiters at Addison Group, we have a special three-part series. Each part will include one ghosting tale. If […]

What a Way to Go—But It Has Its Ups and Downs

Workers in Japan whose employers’ offices are in high-rise buildings can feel relieved.  As part of emergency planning for earthquakes and other disasters, the Japanese government is planning on mandating toilets on elevators!

Is Your Company Ready for the Era of Intelligent Automation?

The age of Intelligent Automation (IA), defined as artificial intelligence combined with process automation technology, is becoming increasingly realistic as new advances to devices and software become commonplace in our professional and personal lives. This quickly approaching era will see the use of robotic process automation (RPA), artificial intelligence and advanced analytics technologies to automate […]

Research Identifies Factors that Create a ‘Positive Employee Experience’

New global research from Globoforce and IBM discusses the ineffectiveness of workplace bureaucracy in a time of growing complexity, change, and competition—and provides insights on how organizations can “effectively get out of the way by providing the right environment and context” by dismantling bureaucracy and energizing their employees to make their workforce more adaptable and […]

3 Questions to Ask When Measuring Your Sales Training ROI

U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson, which is almost 20% more than they spend on workers in all other departments and functions. Most of that sales training and learning material (nearly 80% in some cases) isn’t retained because it’s curriculum-based. And it’s consistently not yielding […]

Using Body Language to Improve Your Communication

There’s an old adage that 90 percent of communication is nonverbal. In other words, it’s not always what we say but how we say it, that really conveys a message to the person we’re communicating with. This is as important in the workplace as it is anywhere else. When we communicate with our employees, coworkers, […]

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Reopening the Workplace with an Eye on Financial Health

When COVID-19 hit our economy, workplaces were focused on reacting and responding (often in real time) to address and mitigate the fallout to their business and workforce. The toll on both has been substantial. Every workplace and every worker has been impacted, and industries like retail and hospitality and low- and moderate-income workers have borne […]