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4 Ways to Boost the Customer-Employee Bond

In part one of this article discussed how the level of connectedness between your employees and customers plays a growing role in your organization’s customer-retention success. Today we examine some employee-centric client strategy.

skills

Amazon Trains Employees for Non-Amazon Jobs

We talk a lot about the importance of training employees how to do their jobs so they can learn and grow and have successful careers at your organization. The time and money you spend training those employees are an investment in the future of your company.

standing desk

Don’t Take This Sitting Down! Sedentary Behavior Is Harming Your Employees and Your Bottom Line

Chances are you’ve never thought that you were invisible. But there’s a good chance that the impact of some of your actions are. A study shared at the annual International Sedentary Behavior Network on Physical Activity (ISBNPA) conference revealed how infrequently people mention an all too familiar act: sitting.

Communication

Productivity: Is Office Jargon Stopping Your Employees from Getting the Job Done?

Have you ever heard a coworker say something like, “It ladders up to our overarching framework and optimizes the impactfulness of our deliverables,” and wondered, “HUH?” You’re not alone. In a survey of America’s office workers by American Express OPEN, 88% admit to pretending to understand office jargon, even when they really have no idea […]

This Job Really Starts at the Bottom!

It’s a job that really starts at the bottom, but applicants are flocking to apply. Why? The jobs are at the bottom of the planet—in Antarctica—at the so-called Penguin Post Office!

Set Boundaries to Make PTO Work

Marques, an associate in the New York office of Holland & Knight LLP, offered her PTO tips at a recent webinar sponsored by BLR® and HR Hero®. Make sure that all parts of the company are on the same page. Payroll, posted policies, and employment handbooks should all agree, says Marques. Make sure the payroll […]

Not All ‘Good Jobs’ Require a Bachelor’s Degree

Although the decline in the manufacturing sector eliminated many good jobs for high school graduates, new research from the Georgetown University Center on Education and the Workforce (Georgetown Center) in collaboration with global financial services firm JPMorgan Chase & Co. finds there are currently 30 million good jobs in the U.S. that pay well without […]

‘Trans’ Woman—When Does ‘He’ Become ‘She’?

In yesterday’s Advisor, BLR® Legal Editor Jasmin Rojas, JD, used “Keeping Up with the Kardashians” star “Caitlyn” (formerly Bruce) Jenner’s recent reintroduction of herself as a transwoman as a jumping-off point for a discussion of transgender discrimination. In today’s Advisor, Rojas offers practical tips for employers.