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If You Want More Exceptional Job Candidates, Develop a Culture That Supports DEI

Several factors are making hiring so difficult. First, the market favors jobseekers like never before. According to a survey by the Federal Reserve Bank of New York, 3.7% of jobseekers received four job offers between November 2021 and March 2022. Nearly 20% had at least one employment offer in the same period. The second factor is the […]

VBBD—A Practical Case Study Shows Benefits

In yesterday’s Advisor, consultant Carla McCormick offered tips for moving toward Value-Based Benefits Design (VBBD). Today, she offers a case study in VBBD plus we introduce a timely webinar on your 2014 Affordable Care Act obligations. McCormick, a consultant with Fallon Benefits Group in Atlanta, made her remarks at BLR’s Advanced Employment Issues Symposium, held […]

Was Termination Because of Poor Performance or Age Discrimination?

by Isabella Lee The Eleventh U.S. Circuit Court of Appeals recently rejected the “same decision” affirmative defense in age discrimination cases following the U.S. Supreme Court’s landmark decision in Gross v. FBL Financial Services. The Eleventh Circuit ultimately decided that employers that use age as a reason for termination cannot seek to dismiss a case […]

Ask the Expert: Should I Disclose Tracking of Company Vehicles?

Question: Are we obligated by law to disclose that our company vehicles are geographically tracked? If so, what is the best practice when advising employees their company cars will be trackable at all times? Answer: As a general rule, employers aren’t required to provide notice or obtain consent to install tracking devices on company-owned vehicles. There […]

9 Ways to Reimagine Failing Health Plans

Here’s how it should work for someone covered by an employer-sponsored health plan: You work hard. You need health care. You visit the doctor, who identifies a current or potential issue and provides the care you need. A month later, you aren’t agonizing over whether you should pay the rent, send your kids to summer […]

How to Weed Out AI Job Applicants 

The remote hiring boom has introduced a new risk frontier for HR professionals—the rise of AI-generated fake job applicants. Using generative AI, deepfakes, and stolen personal data, malicious actors are flooding the job market with fraudulent applications.  As fake candidates’ methods become more sophisticated, HR teams must evolve strategies to maintain hiring integrity and protect […]

Stay. Engage. Grow. How to Get Employees to Do All Three

For employers large and small, the employee retention struggle is real. Although throwing money at the problem may seem like a logical solution, we know modern employees value purpose, growth, and impact more than fat paychecks. That statement is based on a survey of 600 employees.

5 Skills That Will Define CX Leadership for the Next Decade

We’re all consumers and have a seemingly endless choice of brands to shop and engage with, but what really makes customers loyal and coming back for more are the experiences they have. So when we think about the customer experience (CX), we think of traditional sales and marketing touch points along the customer journey. However, […]